Raychel Goff
Gulfport
Summary
Dedicated Direct Care Associate with strong experience in patient care, and strong skills in client support. Proven ability to support clients with daily living activities while maintaining accurate records and promoting patient comfort. Results driven professional skilled in team collaboration, time management, and enhancing customer satisfaction. Known for high productivity and efficient completion of tasks in both retail and healthcare settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Care Associate
Millcreek of Magee
Gulfport
06.2025 - Current
- Assisted clients with daily living activities and personal care tasks.
- Maintained a clean and safe environment for clients and staff.
- Supported clients in social activities to encourage engagement and interaction.
- Transported clients to recreational activities, errands, shopping trips.
- Maintained accurate records of client progress and service delivery according to agency policies and procedures.
- Respected each client's rights to privacy and confidentiality at all times.
- Performed light housekeeping duties such as laundry, vacuuming, dusting, meal preparation.
- Attended training relevant to job responsibilities, such as first aid and CPR certification courses.
- Encouraged independence in daily living activities such as cooking or cleaning for those who are capable of doing so safely.
Retail Sales Associate
Michael Kors
Gulfport
08.2022 - Current
- Assisted customers in selecting luxury fashion items and accessories.
- Maintained visual merchandising standards to enhance store presentation.
- Processed transactions efficiently using point-of-sale systems.
- Provided product knowledge to educate customers on collections and materials.
- Collaborated with team members to meet daily sales goals and objectives.
- Handled customer inquiries and resolved issues with professionalism and care.
- Organized stockroom inventory to ensure timely replenishment of merchandise.
- Trained new associates on company policies and customer service techniques.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Education
Associate Degree in Nursing - Nursing
Mississippi Gulf Coast Community College
Perkinston, MS05-2027
Associate of Arts -
Mississippi Gulf Coast Community College
Perkinston, MS12-2022
High School Diploma -
West Harrison High School
Gulfport05-2021
Skills
- Patient care
- Customer service
- Team collaboration
- Record keeping
- Visual merchandising
- Time management
- CPR certification
- Medical Terminology
- Cash Handling
- Organization Skills
- Cashiering
- Direct Support
- Leadership
- Caregiving
Certification
- Certified Medical Assisstant
- BLS Certifcation
- CPR Certification
References
References available upon request.
Timeline
Direct Care Associate
Millcreek of Magee
06.2025 - Current
Retail Sales Associate
Michael Kors
08.2022 - Current
Associate Degree in Nursing - Nursing
Mississippi Gulf Coast Community College
Associate of Arts -
Mississippi Gulf Coast Community College
High School Diploma -
West Harrison High School