Rebecca Ingraham
Biloxi
Summary
Detail-oriented professional with strong customer service and communication skills. Experienced in hands-on problem-solving skills and inventory management, committed to delivering exceptional service and enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Retail Supervisor
Reid Park Zoo gift shop
Tucson
09.2016 - 05.2017
- Supervised daily operations of gift shop ensuring smooth customer service.
- Trained new staff on sales techniques and product knowledge.
- Managed inventory levels and coordinated restocking of merchandise.
- Maintained accurate financial records using accounting software.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Handled cash transactions efficiently and accurately during peak hours.
- Maintained cleanliness and organization of cash handling areas routinely.
Cashier Team Lead
Target
Anchorage
08.2014 - 10.2015
- Supervised cashier team to ensure efficient transaction processes and customer service.
- Trained new cashiers on register operations and company policies.
- Managed cash handling procedures to maintain accuracy and security.
- Enforced store policies and procedures among team members consistently.
- Assisted cashiers with resolving customer complaints and inquiries.
Customer Server
Pizza Factory Express
Pollock Pines
08.2012 - 04.2013
- Provided excellent customer service in fast-paced pizza restaurant.
- Took and processed customer orders accurately and efficiently.
- Prepared food items following safety and quality standards.
- Handled cash transactions efficiently and accurately during peak hours.
Education
High School Diploma -
El Dorado High School
Placerville, CA05-2013
Some College (No Degree) - Early Childhood Care and Education
University of Nebraska At Omaha
Omaha, NESkills
- Customer service
- Order processing
- Time management
- Effective communication
- Attention to detail
- Customer relations
- Supervision and leadership
- Organization and time management
- Dependable and responsible
Affiliations
- I've been a stay at home mom since 2017 when I got pregnant with my twins, and had another child in 2021.
- I love crocheting, art, and basically anything that allows creative expression.
Timeline
Retail Supervisor
Reid Park Zoo gift shop
09.2016 - 05.2017
Cashier Team Lead
Target
08.2014 - 10.2015
Customer Server
Pizza Factory Express
08.2012 - 04.2013
High School Diploma -
El Dorado High School
Some College (No Degree) - Early Childhood Care and Education
University of Nebraska At Omaha
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