Rebecca Elam
Hernando
Summary
Accomplished Patient Care Manager and Clinical Supervisor with a proven track record at AccentCare, adept in quality improvement and performance monitoring. Excelled in building strong teams and enhancing care standards through exemplary communication and analytics skills.
Overview
10
10
years of professional experience
Work History
Patient Care Manager
AccentCare
11.2023 - Current
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Patient Care Manager
AccentCare
04.2021 - 11.2023
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Clinical Supervisor
AccentCare
08.2017 - 04.2021
- Supervised and directed team of clinical personnel and support staff.
- Monitored, analyzed, and corrected patient charts and day to day patient care needs
- Assessed patients, determined needs, and managed care.
Field Nurse/RN Case Manager
Sta-Home Health & Hospice
11.2014 - 08.2017
- Educated patients and caregivers on disease processes, medications, plans of care and individualized treatment plans.
- Complied with applicable legal requirements for HIPAA and documentation standards.
- Observed confidentiality safeguards for all patient-related information.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Served as a Nurse Mentor from 2015-2017
Education
Bachelor of Science - Nursing
Baptist College of Health Sciences
Memphis, TN11-2013
Skills
- Analytics skills
- Quality improvement
- Exemplary communication
- Performance monitoring
- Nursing and Therapy supervision
- Strong team building and management skills
Timeline
Patient Care Manager
AccentCare
11.2023 - Current
Patient Care Manager
AccentCare
04.2021 - 11.2023
Clinical Supervisor
AccentCare
08.2017 - 04.2021
Field Nurse/RN Case Manager
Sta-Home Health & Hospice
11.2014 - 08.2017
Bachelor of Science - Nursing
Baptist College of Health Sciences
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