Renilia Williams
Southaven
Summary
Experienced healthcare professional bringing demonstrated clinical expertise, leadership skills, and technical know-how Proficient in updating charts, monitoring medications, and working with multidisciplinary teams to optimize patient care.
Quality-driven and efficient with strong interpersonal abilities. Along with a strong background in directly interfacing with industry customers. Well-versed in products, services, and consumer trends. Dependable achiever committed to holding ethical standards and maintaining customer trust.
Overview
4
4
years of professional experience
Work History
Clinic Coordinator
Olive Branch Family Medical Center
05.2023 - Current
- Assisted in the coordination of patient care services, including scheduling appointments and managing medical records
- Provided administrative support to clinic staff, such as filing paperwork, maintaining databases, and preparing reports
- Responded to inquiries from patients and healthcare providers regarding clinic services and policies
- Performed data entry of patient information into electronic medical records system
- Verified accuracy of patient billing information prior to submitting claims for payment
- Assisted in the development of new procedures and protocols related to clinic operations
- Maintained confidentiality of patient health information according to HIPAA guidelines
- Coordinated with physicians and other healthcare professionals to ensure quality care delivery.
Patient Care Assistant
Baptist Desoto Hospital
02.2022 - 05.2023
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care
- Assisted with daily activities such as bathing, grooming, dressing, feeding, and transferring patients
- Monitored vital signs including pulse rate, temperature, respiration rate and blood pressure
- Collected specimens for laboratory tests upon request of medical staff
- Maintained accurate records of patient care services provided
- Assisted with ambulation and positioning of patients according to their plan of care
- Performed range-of-motion exercises with immobile patients to prevent muscle atrophy
- Ensured proper nutrition by providing meals, snacks and fluids to patients as instructed by medical staff
- Reported any changes in patient condition to the supervising nurse immediately
- Helped maintain a clean environment in all areas assigned
Customer Service Representative
Comcast
03.2021 - 02.2022
- Answered customer inquiries and provided accurate information regarding products and services
- Provided excellent customer service to resolve customer complaints promptly
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support
- Developed strong relationships with customers by providing personalized assistance and support
Clinic Coordinator (Part-Time)
Medical Analysis Systems
03.2020 - 07.2020
- Assisted in the coordination of patient care services, including scheduling appointments and managing medical records
- Provided administrative support to clinic staff, such as filing paperwork, maintaining databases, and preparing reports
- Responded to inquiries from patients and healthcare providers regarding clinic services and policies
- Verified accuracy of patient billing information prior to submitting claims for payment
- Maintained confidentiality of patient health information according to HIPAA guidelines
- Managed daily appointment schedules for physicians and other clinical personnel
Education
Bachelor of Science - Biomedical Sciences
Baptist Health Science University
Memphis, TNBachelor of Science - Biology
Mississippi University For Women
Columbus, MSHigh School Diploma -
Rosa Fort High School
Tunica, MSSkills
- Data Coding
- Patient Lifting
- Patient Examination
- Insurance Verification
- Decision-Making
- Risk Management
- Service Utilization Improvements
- Medical Condition Coding Software
- Critical Thinking
- Patient Education and Counseling
- Schedule Management
- Records Management
- Disease Research
- Emergency Readiness
- Performance Metrics
- HIPAA Guidelines
- Patient Care Assessment
- Care Delivery
- Consultative Sales
- Medical Terminology Knowledge
- Research
- Experimental Design
- Data Modeling
- Handling Lab Instruments
Graduation Date
12/2023
References
- Ms. Dianne Daley, High School CTE Director, David Williams, Jr. Career & Technical Center, 2400 U.S. Highway 61 N, Tunica, MS, 38676, 662.363.2051
- Mrs. Ashlee Hill, College Advisor, Mississippi University for Women, 1100 College Street, Columbus, MS, 39701, 216.276.9129
- Kori Gauff, Colleague, Baptist Desoto Hospital, 7601 Southcrest Pkwy, Southaven, MS, 38761 504.275.0071
- Kristin Martin, RN, Coworker, 7601 South crest Pkwy, Southaven, MS, 38671, 870.371.0849
Biomedical Experience
Microbiology Lab
-Prepare samples (Smear samples)
-Gram Staining
-Lab Safety Rules
-ELISA
Genetics Lab
-Gel Electrophoresis
-PCR technique
-DNA/RNA isolation
-Protein techniques (Western Blotting, Protein Isolation/Identification)
Organic Chemistry 1 & 2
- Analyze chemical compounds and bonds
-Examine chemical reactions
-Weigh samples and calculate results
Immunology
-study immune responses
A&P 1 & 2
-study human body structure and the functions
-dissect body parts
-compare human organs to other organisms
Timeline
Clinic Coordinator
Olive Branch Family Medical Center
05.2023 - Current
Patient Care Assistant
Baptist Desoto Hospital
02.2022 - 05.2023
Customer Service Representative
Comcast
03.2021 - 02.2022
Clinic Coordinator (Part-Time)
Medical Analysis Systems
03.2020 - 07.2020
Bachelor of Science - Biomedical Sciences
Baptist Health Science University
Bachelor of Science - Biology
Mississippi University For Women
High School Diploma -
Rosa Fort High School
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