Summary
Overview
Work History
Education
Skills
Timeline
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Renita Hudson

Jackson

Summary

Dynamic and detail-oriented Pharmacy Technician with a proven track record at Omnicell Technologies. Expert in strategic issue resolution and workflow optimization, ensuring patient safety and confidentiality. Recognized for enhancing pharmacy operations and maintaining accurate inventory records, contributing to improved customer satisfaction and operational efficiency.

Overview

7
7
years of professional experience

Work History

Automation Pharmacy Technician

Omnicell Technologies (St, Dominic Medical Center)
07.2024 - Current
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Conducted routine checks of pharmaceutical stocks to maintain quality control.

Pharmacy Technician

St. Dominic Medical Center
01.2021 - 05.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Customer Care Representative

United Healthcare
11.2018 - 12.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.

Education

Pharmacy Technician License - Pharmacy Technician

Southern Healthcare of Jackson
Jackson, MS
12-2020

Skills

  • Strategic issue resolution
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization

Timeline

Automation Pharmacy Technician

Omnicell Technologies (St, Dominic Medical Center)
07.2024 - Current

Pharmacy Technician

St. Dominic Medical Center
01.2021 - 05.2024

Customer Care Representative

United Healthcare
11.2018 - 12.2020

Pharmacy Technician License - Pharmacy Technician

Southern Healthcare of Jackson

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Renita Hudson