As mentioned previous - Ham Radio Operator
Fishing
Richard Collins
1721 Seminary-Sumrall Rd
Summary
Experienced Field Technician skilled in equipment installation and technical support. Proven track record in workplace safety and data collection, contributing to enhanced operational efficiency.
Overview
11
11
years of professional experience
Work History
Remote/On-Site Field Tech
Worldwide Tech Secices
Sauk Rapids, MN
05.2018 - 09.2020
- Installed and configured computer/PC systems (hardware/software) at client locations and homes, ensuring optimal functionality.
- Trained junior technicians on best practices for installation and system management.
- Many sites were remote locations that had to be dealt with at their location.
- Hardware included, HP, Dell, IBM, Lenovo, or whomever the contract supported.
Site Lead/Customer Liason
Dell (purchased Perot Systems)
Saint Cloud, MN
07.2016 - 04.2018
- Oversaw daily operations ensuring compliance with company policies and standards.
- Implemented process improvements enhancing team efficiency and productivity.
- Managed project timelines coordinating cross-functional teams for successful execution.
- Mentored staff providing guidance on best practices and operational excellence.
- Continual contact with customer to ensure best quality and cost savings.
- Same responsibilities as was with Perot Systems.
Site Lead/Customer LIason
Perot Systems
St Cloud, MN
03.2010 - 06.2016
- Led cross-functional teams to enhance operational efficiency and service delivery.
- Implemented process improvements, resulting in streamlined workflows and increased productivity.
- Oversaw project management initiatives, ensuring alignment with strategic goals and timelines.
- Mentored junior staff, fostering professional development and skill enhancement within the team.
Education
Associate of Applied Science -
Houston Technical COmptuer College
Houston, TX06-2003
Skills
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Equipment installation
- Technical support
- Equipment maintenance
Accomplishments
Retired in 2020
Ham Radio Operator (Extra w/VE)
US Marine Corps (1976-1986)
Interests
Timeline
Remote/On-Site Field Tech
Worldwide Tech Secices
05.2018 - 09.2020
Site Lead/Customer Liason
Dell (purchased Perot Systems)
07.2016 - 04.2018
Site Lead/Customer LIason
Perot Systems
03.2010 - 06.2016
Associate of Applied Science -
Houston Technical COmptuer College