Ricky Hayes
Coldwater
Summary
Dynamic Owner/Operator Truck Driver at MIL Trucking LLC with a proven track record in enhancing customer relations and ensuring safety compliance. Expert in vehicle maintenance and effective communication, consistently delivering shipments on time while maintaining a flawless safety record. Skilled in logistics coordination and adept at resolving issues swiftly.
Overview
11
11
years of professional experience
Work History
Owner/Operator Truck Driver
MIL Trucking LLC
07.2014 - 08.2025
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Dropped and hooked trailers and changed configuration of equipment.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.0
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Education
GED -
Rosedale High School
Rosedale, MSSkills
- Effective communication
- Delivery verification
- Logistics coordination
- Delivery scheduling
- Vehicle maintenance
- Safety compliance
- Safe driving practices
- Log updating
- Load security
- Vehicle inspection
- Route planning
- Paperwork coordination
- Truck loading and unloading
- Pallet jack operation
- DOT compliance
- Recordkeeping and documentation
- Loading and unloading coordination
- Mechanical troubleshooting
- Freight handling
- Hazardous materials handling
- Customer service
- Dispatch communication
Timeline
Owner/Operator Truck Driver
MIL Trucking LLC
07.2014 - 08.2025
GED -
Rosedale High School
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