Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Riley Babli

Ocean Springs

Summary

Results-driven manager with experience in team operations and customer service. Skilled in conflict resolution and time management, committed to fostering a positive environment and improving team performance.

Overview

4
4
years of professional experience
2026
2026
years of post-secondary education

Work History

Assistant Coach

Ocean Springs Girls Lacrosse
Ocean Springs
08.2025 - Current
  • Assisted in developing practice plans for team skill improvement.
  • Coordinated game strategies and player positions during competitions.
  • Mentored players to enhance teamwork and sportsmanship on the field.
  • Communicated effectively with parents regarding player progress and events.
  • Collaborated with head coach to implement coaching techniques and drills.
  • Provided feedback to athletes on their performances in practices and competitions.
  • Notified head coach of problems with discipline, performance, and other decision-making areas.
  • Conducted practice sessions and provided instruction to players on technique, strategy, and performance.

Manager

Marcos's Pizza
Ocean Springs
04.2025 - Current
  • Supported team in daily operations and administrative tasks.
  • Participated in training sessions to enhance skills and knowledge.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Coached, mentored and trained team members in order to improve their job performance.

Assistant Manager

Little Caesars Pizza
Ocean Springs
06.2023 - 03.2025
  • Assisted in managing daily store operations and ensuring efficient workflow.
  • Trained new staff on customer service and food preparation standards.
  • Implemented inventory control measures to maintain stock levels accurately.
  • Resolved customer complaints promptly while maintaining a positive environment.
  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.

Crew Member

McDonald's
Ocean Springs
05.2022 - 05.2023
  • Delivered exceptional customer service in fast-paced environment.
  • Operated kitchen equipment following safety and sanitation guidelines.
  • Prepared food items according to standard recipes and procedures.
  • Maintained cleanliness of dining and kitchen areas throughout shifts.
  • Assisted in training new crew members on operational procedures.
  • Managed cash register transactions with accuracy and efficiency.
  • Stocked supplies and inventory levels to meet daily demands.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Education

High School Equivalency Diploma
Ocean Springs, MS

Skills

  • Performance feedback
  • Team building
  • Customer service
  • Inventory management
  • Conflict resolution
  • Time management
  • Problem-solving

References

References available upon request.

Timeline

Assistant Coach

Ocean Springs Girls Lacrosse
08.2025 - Current

Manager

Marcos's Pizza
04.2025 - Current

Assistant Manager

Little Caesars Pizza
06.2023 - 03.2025

Crew Member

McDonald's
05.2022 - 05.2023

High School Equivalency Diploma
Riley Babli