Riley Mitchell
Gulfport
Summary
Demonstrates extensive kitchen experience with a strong focus on multitasking and time management. Committed to maintaining high standards of cleanliness and food safety while training staff to enhance team performance and ensure consistent product quality.
Overview
1
1
Certification
6
6
years of professional experience
Work History
customer service associate
Johnny Pizmo’s Butcher and marketplace
01.2025 - Current
- Delivered excellent customer service via phone and in-person interactions while efficiently managing multiple POS systems.
- Maintained up-to-date knowledge of menu items and products to effectively address customer inquiries.
- Trained new staff on efficient utilization of the POS, enhancing team capability.
- Ensured my workspace remains clean and sanitized at all times.
Bakery manger
Fleur De Lis gourmet bakery
01.2021 - 01.2024
- Developed innovative recipes that expanded product line and attracted new customers.
- Trained and supervised staff on baking techniques and customer service standards.
- Oversaw inventory management, coordinated food deliveries, and verified quality upon receipt.
- Maintained cleanliness of bakery, including counters, tables, display cases, floors, and equipment.
- Created prep lists and ensured timely completion to support daily operations.
- Adequately followed and developed standardized recipes.
- Sliced, filled, and decorated cakes efficiently for daily customer orders.
Education
Associate of applied science - culinary arts
Mississippi Gulf Coast Community College
Gulfport, MS12-2026
Skills
- Customer service
- Effective listening and verbal skills
- Multitasking and prioritizing
- Time management
- Attention to detail
- Food safety expertise
- Inventory control
- Knife skills
- Recipe development
Certification
- ServSafe Certified
Timeline
customer service associate
Johnny Pizmo’s Butcher and marketplace
01.2025 - Current
Bakery manger
Fleur De Lis gourmet bakery
01.2021 - 01.2024
Associate of applied science - culinary arts
Mississippi Gulf Coast Community College