Rivers Henderson
Brandon
Summary
Dynamic professional with a strong work ethic and expertise in scheduling, honed at Jackson Healthcare For Women. Proven ability to enhance patient care through meticulous appointment tracking and effective communication. Adept in Microsoft Office Suite and committed to delivering exceptional customer service while fostering teamwork and collaboration. Recently completed Bachelor's Degree and seeking sales position with opportunity for growth.
Overview
4
4
years of professional experience
Work History
Appointment Secretary
Jackson Healthcare For Women
08.2024 - Current
- Ensured continuity of care for patients by diligently tracking follow-up appointments and communicating necessary details to medical professionals.
- Organized office records, ensuring accurate documentation and easy retrieval of client information when needed.
- Coordinated room bookings for appointments effectively, avoiding double-bookings or last-minute changes that could inconvenience clients.
Temp Administrative Assistant
Synergy
06.2024 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with employee payroll and bookkeeping
Private Nanny
05.2021 - 06.2024
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Education
No Degree - General Studies
Holmes Community College
Goodman, MSBachelor of Science - Business Administration
University of Southern Mississippi
Hattiesburg, MS05-2025
Brandon High School
Brandon05-2020
Skills
- Scheduling expertise
- Strong work ethic
- Teamwork and collaboration
- Customer service
- Attention to detail
- Materials management
- Microsoft Office Suite
- Document management
- Call management
Timeline
Appointment Secretary
Jackson Healthcare For Women
08.2024 - Current
Temp Administrative Assistant
Synergy
06.2024 - 08.2024
Private Nanny
05.2021 - 06.2024
No Degree - General Studies
Holmes Community College
Bachelor of Science - Business Administration
University of Southern Mississippi
Brandon High School
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