Robby Alford
SYSCO Food Services
Brandon
19
years of professional experience
Proficient professional with extensive experience in customer service and sales development. Known for exceptional interpersonal communication and the ability to cultivate strong client relationships, ready to contribute to increased sales performance.
Work History
Food Sales Representative
1 Year 6 Months- Executed sales strategies to expand product reach within assigned territories.
- Developed strong relationships with clients to enhance customer satisfaction and retention.
- Conducted market research to identify potential customers and opportunities for growth.
- Collaborated with team members to prepare accurate and timely product orders.
Area Sales Manager
10 Years 7 Months- Developed and executed strategic sales plans to drive revenue growth in designated territory.
- Analyzed market trends and competitor strategies to identify new business opportunities.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Built lasting relationships with clients through outstanding customer service interactions.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
General Manager
4 Years 1 Month- Directed daily operations, ensuring compliance with health and safety regulations.
- Implemented cost-control measures, optimizing inventory management practices.
- Enhanced customer experience through staff training and performance evaluations.
- Fostered a positive workplace culture, promoting teamwork and employee engagement initiatives.
- Analyzed sales data to identify trends and inform menu development decisions.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Assistant General Manager
2 Years 4 Months- Led daily operations, ensuring high-quality service and customer satisfaction.
- Streamlined staff scheduling processes, optimizing labor efficiency and coverage.
- Developed training programs for new employees, enhancing team performance and retention.
- Implemented inventory management procedures, reducing waste and improving stock accuracy.
- Motivated, trained, and disciplined employees to maximize performance.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Education
High School Diploma
No Degree - Business
Skills
Sales development
Client engagement
Relationship management
Account servicing
Customer retention
Inside and outside sales
Sales strategy development
Customer relations
Relationship building
Relationship building
Customer service
Field sales
Timeline
Food Sales Representative
SYSCO Food Services
01.2025 - 07.2026Read More
Area Sales Manager
Performance Foodservice
05.2014 - 12.2024Read More
General Manager
Burgers And Blues
04.2010 - 05.2014Read More
Assistant General Manager
Steam Room Grill
01.2008 - 05.2010Read More
Holmes Community College
No Degree from Business
Read More
Madison Central High School
High School Diploma
Read More