Robert Hewettle
Southaven
Summary
Dynamic General Manager with IHG Hotels & Resort, adept at budget management and team leadership. Successfully implemented strategies that boosted sales and profitability while enhancing employee satisfaction. Expert in contract negotiation and client relationship management, fostering loyalty and driving organizational success through effective coaching and financial reporting.
Overview
5
5
years of professional experience
Work History
Account Executive
Heartland Hospice
06.2024 - 03.2025
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
General Manger
IHG Hotels & Resort
05.2020 - 06.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
Bachelor Of Communications - Communications
University of Southern Mississippi
Hattiesburg, MS05.2018
Associate Of Applied Arts - Criminal Justice
Northwest Mississippi Community College
Senatobia, MS05.2015
Skills
- Budget management
- Sales forecasting
- Employee training
- Contract negotiation
- Team leadership
- Client relationship management
- Financial reporting
Timeline
Account Executive
Heartland Hospice
06.2024 - 03.2025
General Manger
IHG Hotels & Resort
05.2020 - 06.2024
Bachelor Of Communications - Communications
University of Southern Mississippi
Associate Of Applied Arts - Criminal Justice
Northwest Mississippi Community College