Robert Sharp
Corinth
Summary
With a proven track record at Caterpillar Inc, I excel in change management and manufacturing operations oversight, demonstrating robust reporting writing and business presentation skills. My leadership significantly enhanced operational efficiency and customer satisfaction, showcasing my ability to drive impactful change and foster team development.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Senior Product Support Operation Consultant
Caterpillar Inc
Corinth
09.2022 - Current
- Evaluated alternative solutions for problems identified during the course of a project.
- Designed engineering experiments.
- Prepared cost estimates for proposed projects based on labor, material, and equipment costs.
- Coordinated activities with suppliers, contractors or other departments.
- Identified potential risks associated with different design options.
- Conferred with technical personnel to prepare designs or operational plans.
- Performed testing to determine functionality or optimization.
- Collaborated with other team members and created detailed schematics, drawings, and plans for projects with help of programs.
- Handled problems and issues during project implementation.
- Advised customers on use of products or services.
- Recommended changes or modifications to improve efficiency or reduce costs.
- Provided technical assistance to clients in the design of their projects.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Assisted with customer requests and answered questions to improve satisfaction.
Black Belt
Caterpillar Inc
Corinth
05.2016 - Current
- Developed and implemented a Lean Six Sigma strategy to reduce customer complaints.
- Facilitated training sessions for Black Belts, Green Belts, and Yellow Belts in the organization.
- Provided technical expertise in the design and execution of statistical analyses related to continuous improvement initiatives.
- Collaborated with senior management to develop new strategies for improving operational efficiency.
- Participated in cross-functional forums focused on sharing knowledge about Lean Six Sigma methodology.
- Provided guidance on the use of Lean Six Sigma tools such as DMAIC, Kaizen, and 5S.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Monitored progress of projects to ensure that goals were met within specified timelines.
- Tracked performance metrics such as defect rate, cycle time, cost savings, and customer satisfaction ratings.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Prepared presentations outlining benefits achieved through successful application of Lean Six Sigma principles.
- Analyzed key performance indicators to identify effective strategies.
- Analyzed data from experiments conducted during the implementation phase of projects to determine root causes of problems or issues.
- Created reports summarizing project results and presented them at executive meetings.
- Updated and maintained databases with current information.
Manufacturing Engineer
Caterpillar Inc
Corinth
08.1998 - Current
- Collaborated with other departments such as Quality Control, Procurement, Maintenance and Production Planning to ensure timely delivery of parts and products according to specifications.
- Evaluated existing tooling designs for manufacturability improvements.
- Trained personnel on proper use of machines and tools used in the manufacturing process.
- Provided technical support for troubleshooting equipment problems during the manufacturing process.
- Participated in cross-functional teams responsible for developing innovative solutions that reduced costs or improved quality and delivery performance.
- Developed and implemented process improvements to increase production efficiency.
- Coordinated with vendors, suppliers and manufacturing personnel to resolve technical and quality issues.
- Ensured compliance with safety regulations and maintained a safe working environment.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Contributed to product design and prototype development.
- Developed detailed documentation for all processes including Standard Operating Procedures.
- Created new processes for fabrication, assembly, testing, and inspection of products to meet customer requirements.
- Assisted with the design and development of manufacturing systems to ensure quality standards were met.
- Implemented Lean Manufacturing techniques such as 5S, Kaizen events, Kanban systems, in order to optimize production flow and improve overall efficiency.
Inspector Team Leader
Caterpillar Inc
Corinth
05.1996 - Current
- Inspected finished goods prior to shipment to ensure compliance with customer requirements.
- Prepared workstations with ingredients and tools to increase efficiency.
- Participated in cross functional teams focused on resolving systemic issues impacting product quality.
- Utilized specialized equipment to test materials and products for durability, safety, and performance standards.
- Utilized precision tooling for verification of compliance per technical drawings.
- Explained goals and expectations required of trainees.
- Identified acceptable components and rejected defective products.
- Performed calibration checks on measuring equipment used by inspectors as part of a preventive maintenance program.
General Manager
National Pizza Company
Iuka
01.2025 - 12.2025
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Trained employees on duties, policies and procedures.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Ensured compliance with local health department regulations regarding food safety standards.
- Tracked monthly sales to generate reports for business development planning.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Created schedules and monitored payroll to remain within budget.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Oversaw product development initiatives from concept through completion stages.
- Administered employee discipline through verbal and written warnings.
- Designed sales and service strategies to improve revenue and retention.
- Implemented campaigns and promotions to help with developing goods and services.
- Recruited, interviewed and hired qualified staff for open positions.
Education
Associate of Applied Science - Manufacturing Engineering Technology
Northeast Mississippi Community College
Booneville, MS05-1997
Skills
- Reporting writing
- Business presentation
- Technical review
- Assessments
- Manufacturing operations oversight
- Change management
Affiliations
- Boating.
- Fishing.
- Hunting.
Accomplishments
- 11 U.S. patents.
Certification
- Certified Manufacturing Engineer.
Custom
- Cleaning Technologies.
- Thermal Spray Technologies.
- Machining Technologies.
- Welding Technologies.
References
References available upon request.
Timeline
General Manager
National Pizza Company
01.2025 - 12.2025
Senior Product Support Operation Consultant
Caterpillar Inc
09.2022 - Current
Black Belt
Caterpillar Inc
05.2016 - Current
Manufacturing Engineer
Caterpillar Inc
08.1998 - Current
Inspector Team Leader
Caterpillar Inc
05.1996 - Current
Associate of Applied Science - Manufacturing Engineering Technology
Northeast Mississippi Community College
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