Dynamic General Manager with a proven track record at RWB Hospitality LLC, excelling in performance evaluation and regulatory compliance. Skilled in inventory management and customer service, I successfully enhanced food safety standards and improved team productivity, fostering a positive work environment while ensuring high-quality service delivery.
Overview
24
24
years of professional experience
1
1
Certification
Work History
General Manager
RWB Hospitality LLC.
Jackson
03.2020 - 02.2025
Conducted performance evaluations for staff, providing feedback and setting goals for improvement.
Ensured compliance with health and safety regulations in the kitchen and dining areas.
Ordered necessary supplies from approved vendors to maintain adequate stock levels.
Handled customer complaints and feedback, implementing changes to improve service.
Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
General Manager
Hinds County Sheriff Department
Jackson
02.2020 - 03.2024
Conducted performance evaluations for staff, providing feedback and setting goals for improvement.
Ensured compliance with health and safety regulations in the kitchen and dining areas.
Monitored actions of staff and customers to uphold health and safety standards.
Ordered necessary supplies from approved vendors to maintain adequate stock levels.
Handled customer complaints and feedback, implementing changes to improve service.
Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Cleaned and sanitized kitchen equipment, utensils and work stations.
Ensured compliance with health and safety regulations in all areas of the kitchen.
Child Nutrition Manager
Jackson Public School District
Jackson
01.2001 - 02.2020
Ensured compliance with federal regulations concerning child nutrition programs such as the National School Lunch Program.
Monitored the nutritional quality of meals prepared by kitchen staff, making changes as needed to ensure compliance with state regulations.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Provided guidance to cafeteria workers when dealing with students who had disciplinary issues at meal times.
Maintained accurate documentation related to menu planning, ingredient sourcing, budgeting, and other key operations processes.
Maintained accurate inventory system for food and supplies, reducing food waste and preventing over-ordering.
Trained kitchen staff in proper food safety techniques, including sanitation practices and temperature control protocols.
Delegated work to staff, setting priorities and goals.
Assisted in ordering food supplies from approved vendors, ensuring competitive pricing and timely delivery.
Followed USDA child nutrition menu patterns and requirements for grades served.
Created work and vacation schedules, maintaining records of tardiness and absenteeism.
Inspected food for flavor, temperature and appearance on regular basis.
Promoted safe working conditions by monitoring safety procedures and equipment.
Education
High School Diploma -
Jackson Public School
Jackson, MS
05-1997
Some College (No Degree) - Small Business Management
Walden University
Minneapolis, MN
Skills
Performance evaluation
Regulatory compliance
Inventory management
Customer service
Food safety
Staff supervision
Certification
Servsafe Certificate
Timeline
General Manager
RWB Hospitality LLC.
03.2020 - 02.2025
General Manager
Hinds County Sheriff Department
02.2020 - 03.2024
Child Nutrition Manager
Jackson Public School District
01.2001 - 02.2020
High School Diploma -
Jackson Public School
Some College (No Degree) - Small Business Management