Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rodney Miles

Starkville

Summary

Dynamic professional with a strong background in elder care supervision at Rolling Hills Nursing Home, enhancing team productivity through effective leadership and streamlined workflows. Skilled in food safety and customer service, I excel in fostering collaboration and building relationships, ensuring high-quality care and satisfaction in fast-paced environments.

Overview

30
30
years of professional experience

Work History

Restaurant Worker

Restaurant Taste
06.2020 - Current
  • Assisted with food preparation and presentation to ensure quality service.
  • Supported server staff in delivering timely and accurate orders.
  • Maintained cleanliness of dining area and kitchen to uphold safety standards.
  • Collaborated with team members to improve workflow efficiency during peak hours.
  • Learned proper use of equipment for food storage and preparation tasks.
  • Participated in training sessions to enhance product knowledge and service skills.
  • Adapted to changing priorities while maintaining a positive attitude in fast-paced environment.

Elder Care SUPERVISOR

Rolling Hills Nursing Home
02.2015 - 05.2020
  • Supervised daily operations, ensuring compliance with safety regulations and quality standards.
  • Trained and mentored team members on operational procedures and best practices.
  • Optimized workflow processes, enhancing productivity and reducing downtime across departments.
  • Conducted performance evaluations, providing constructive feedback to improve team effectiveness.
  • Coordinated cross-functional communication to facilitate project completion and resolve issues promptly.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Adolescent Care Counselor

Community Counseling Services
03.1995 - 03.2000
  • Developed individualized care plans for adolescents, addressing emotional and behavioral challenges.
  • Facilitated group therapy sessions, enhancing peer support and communication skills among participants.
  • Implemented crisis intervention strategies, ensuring safety and stability in high-stress situations.
  • Collaborated with multidisciplinary teams to assess needs and coordinate comprehensive care services.
  • Monitored progress of clients, adjusting interventions based on individual responses and feedback.
  • Advocated for client needs within the community, establishing connections with external resources and services.

Education

GED -

Starkville School District
Starkville, MS
05-1986

Skills

  • Cleanliness and hygiene
  • Cash handling proficiency
  • Adaptability and resilience
  • Food safety
  • Beverage making
  • Customer service
  • Food safety understanding
  • Food prep
  • Collaboration and teamwork
  • Cleaning and organization
  • Safe food handling
  • Prioritization and organization
  • Relationship building
  • Leadership and decision making
  • Delegation and task management
  • Interpersonal communication
  • Teamwork

Timeline

Restaurant Worker

Restaurant Taste
06.2020 - Current

Elder Care SUPERVISOR

Rolling Hills Nursing Home
02.2015 - 05.2020

Adolescent Care Counselor

Community Counseling Services
03.1995 - 03.2000

GED -

Starkville School District

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Rodney Miles