Rush Kaylen
West Point
Summary
Dynamic Patient Access Clerk with a proven track record at West Point North Mississippi Hospital, excelling in patient registration and insurance verification. Known for strong organization and proactive customer service, I enhanced operational efficiency and improved patient flow, fostering teamwork and ensuring compliance with HIPAA standards.
Overview
3
3
years of professional experience
Work History
Patient Access Clerk
West Point North Mississippi Hospital
03.2025 - Current
- Facilitated patient check-in processes to ensure timely registration and smooth workflow.
- Managed insurance verification to maintain accurate patient records and eligibility status.
- Collaborated with healthcare providers to streamline patient appointment scheduling and reduce wait times.
- Assisted patients with inquiries, providing clear information regarding services and procedures.
- Implemented digital tools for improved data entry accuracy and operational efficiency.
- Monitored patient flow within the facility, identifying bottlenecks and suggesting improvements.
- Supported billing department by verifying charges and ensuring compliance with insurance guidelines.
- Promoted a positive work environment by fostering teamwork among Patient Access Clerk staff members.
- Enhanced hospital revenue by accurately verifying insurance information and collecting payments for services rendered.
- Collaborated with medical staff to facilitate seamless communication between departments, expediting patient care.
Caregiver
First Methodist Daycare
05.2024 - 08.2025
- Assisted children with daily activities, promoting independence and self-sufficiency.
- Monitored children's safety and well-being, ensuring a secure environment.
- Developed engaging educational activities, enhancing children's learning experiences.
- Collaborated with parents to communicate children's progress and needs effectively.
- Maintained cleanliness of play areas and equipment, supporting health standards in the facility.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Cashier
Zaxbys Resturant
02.2023 - 08.2023
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of work area.
- Assisted customers with menu selections and inquiries.
- Handled cash register operations and balanced drawers daily.
- Collaborated with team members to enhance service quality.
- Managed food safety protocols to ensure compliance with standards.
- Trained new staff on system usage and customer service practices.
- Welcomed customers and helped determine their needs.
Education
Associate of Science - Nursing
East Mississippi Community College
Golden Triangle 8731 South Frontage Rd, West PointHigh School Diploma -
West Point Highschool
950 South Eshman Ave, West Point, MS05.2025
Skills
- HIPAA compliance
- Strong organization
- Patient confidentiality
- Microsoft office
- Patient registration
- Follow-up skills
- Healthcare systems
- Proactive approach
- Customer service
- Friendly and outgoing
- Multitasking and organization
- Relationship building
- Flexible schedule
Languages
English
Professional Working
Timeline
Patient Access Clerk
West Point North Mississippi Hospital
03.2025 - Current
Caregiver
First Methodist Daycare
05.2024 - 08.2025
Cashier
Zaxbys Resturant
02.2023 - 08.2023
Associate of Science - Nursing
East Mississippi Community College
High School Diploma -
West Point Highschool