Summary
Overview
Work History
Education
Skills
Timeline
Personal Information
References
Generic

Ruth Drake

Biloxi

Summary

Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Sales Associate

Premium Retail
06.2022 - 02.2025
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Developed trusting relationships with customers by making personal connections.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed transactions using a point-of-sale system.

Secretary

Drake Law
07.2021 - 11.2022
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Maintained organized filing system of paper and electronic documents.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Provided administrative support to the Office Manager and other staff members.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Processed invoices for payment; tracked payments received from vendors and clients.

Ware House Worker

Walmart
01.2020 - 05.2021
  • Loaded and unloaded trucks, ensuring accurate inventory counts and organization.
  • Optimized storage space by implementing effective shelving strategies for various products.
  • Consistently lifted materials weighing as much as 70 pounds.
  • Utilized warehouse management systems to track shipments and manage stock levels effectively.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Warehouse Worker

Family Dollar
08.2019 - 01.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 70 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.

Education

Bachelor of General Studies - Education And Science

Alcorn State University
12-2023

Skills

  • HR-JSON parsing
  • Date conversion
  • Data organization
  • Customer Service
  • Letter Writing
  • Payroll Administration
  • Appointment Scheduling
  • Supply Restocking
  • Office Administration
  • Calendar Management
  • Sales Support
  • Teamwork and collaboration
  • Time management
  • Customer service
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Flexible schedule
  • Verbal/written communication
  • Stocking and receiving

Timeline

Sales Associate

Premium Retail
06.2022 - 02.2025

Secretary

Drake Law
07.2021 - 11.2022

Ware House Worker

Walmart
01.2020 - 05.2021

Warehouse Worker

Family Dollar
08.2019 - 01.2020

Bachelor of General Studies - Education And Science

Alcorn State University

Personal Information

References

References available upon request.

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Ruth Drake