Sabrina Shelton
Columbus
Overview
6
6
years of professional experience
Work History
Preschool Teacher
Gholar Daycare
Columbus Ms
06.2025 - Current
- Developed engaging lesson plans to enhance children's cognitive and social skills.
- Fostered a nurturing environment that encouraged creativity and exploration.
- Implemented daily activities promoting physical, emotional, and intellectual growth.
- Collaborated with parents to discuss child development and address concerns.
Cashier
Murphy USA Oil
Columbus, MS
06.2023 - 07.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Assisted customers with inquiries and provided product recommendations.
- Managed inventory levels, restocking shelves to optimize product availability.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented improved checkout processes to enhance transaction speed and accuracy.
Teacher's Assistant
Okolona Middle School
Okolona, MS
03.2021 - 07.2024
- Assisted lead teacher in implementing lesson plans and classroom activities.
- Supported students with individual learning needs through tailored instructional strategies.
- Facilitated communication between teachers, students, and parents to enhance learning outcomes.
- Organized educational materials and resources to streamline classroom operations.
- Mentored new assistants on classroom management techniques and best practices.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
- Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Maintained safety and security by overseeing students in recess environments.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Completed daily reports on attendance and disciplinary performance.
- Copied, organized and distributed classroom assignments or other paperwork.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Mentored and tutored individual students needing additional help.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Shared important information with students concerning upcoming assignments and tests.
- Taught courses under guidance of senior instructors.
- Maintained laboratory safety by demonstrating equipment and techniques.
Cashier
Family Dollar
Columbus Ms
03.2023 - 06.2023
- Resolved customer complaints effectively, promoting positive shopping experiences.
- Monitored store cleanliness and organization, ensuring compliance with safety standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Implemented improved checkout processes to enhance transaction speed and accuracy.
- Trained new cashiers on operational procedures and customer service standards.
- Managed inventory levels, restocking shelves to optimize product availability.
- Assisted customers with inquiries and provided product recommendations.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Processed customer transactions efficiently using point-of-sale systems.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Improved efficiency, organized checkout area for optimal workflow.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Enhanced shopping experience, provided product information and location assistance.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Reduced processing errors by meticulously following transaction procedures.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Lead Cashier
Dollar General
Columbus, MS
11.2020 - 03.2021
- Supervised daily cash operations, ensuring accuracy in transactions and compliance with policies.
- Trained and mentored new cashiers, enhancing team efficiency and service quality.
- Implemented streamlined checkout processes, reducing customer wait times significantly.
- Managed inventory control, coordinating stock replenishment to maintain optimal levels.
- Resolved customer inquiries and issues effectively, promoting positive shopping experiences.
- Conducted regular cash audits to identify discrepancies and ensure financial integrity.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Monitored areas for security issues and safety hazards.
- Increased customer loyalty and retention.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Restocked and organized merchandise in front lanes.
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Handled complex returns or exchanges swiftly, streamlining processes that ensured minimal disruption to customers'' shopping experiences.
- Mentored junior cashiers in the proper handling of difficult situations, fostering a supportive work environment.
- Maximized employee productivity through effective scheduling and workload distribution, reducing stress among staff members.
- Implemented inventory control measures to minimize stock discrepancies and maintain accurate records.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Contributed to team success by consistently meeting or exceeding sales targets set by management.
- Provided exceptional customer service by addressing concerns promptly and professionally, retaining loyal clientele.
- Conducted regular audits of cash registers, identifying any discrepancies quickly and resolving them efficiently.
- Maintained stock to meet expected customer demand.
- Ensured compliance with company policies regarding cash handling procedures, maintaining security standards throughout operations.
- Collaborated with management to develop strategies for improving overall store performance and profitability.
- Checked merchandise multiple times during each shift and restocked products when stock ran low.
- Reduced cashier errors by implementing thorough training programs for new employees.
- Educated employees on register use, merchandising, and customer service.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Promoted store specials and upsold items at the register, increasing average transaction value per customer visit.
- Alleviated customer service needs with policy-appropriate solutions.
- Led cashiers and associates in providing thoughtful customer service.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Managed high volume sales periods effectively, ensuring prompt service during peak hours.
- Developed strong rapport with colleagues across departments, fostering teamwork that led to smooth operations.
- Streamlined the checkout process for faster service, leading to increased customer loyalty.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Processed both cash and card purchases and returns.
- Assisted customers by answering questions and fulfilling requests.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Collaborated with management on promotional strategies to boost sales performance.
- Enforced safety protocols and best practices, contributing to a secure work environment.
Education
High School Diploma -
Caledonia High School
Caledonia, MSSkills
- Classroom management
- Classroom organization
- Child development
- Positive reinforcement
Leave Determination
- 01/25/2021
- Sabrina Shelton
- PO BOX 9032
- Columbus, MS 39705
- RE: Leave ID 298602651561
- Dear Sabrina Shelton:
- On 12/22/2020, we received, from you or on your behalf, a request for Continuous leave due to Employee Health Condition. This request was submitted for the time period of 12/21/2020 through 12/29/2020. We have reviewed the information provided to support this leave request and have made the following determination under applicable federal and state law and your company’s policies:
- Plan Status Summary
- Plans Status From Through Leave Type Reason
- Family Medical Leave Act Denied 12/21/2020 12/29/2020 Continuous Leave Certification Not Returned
- Medical Leave of Absence Denied 12/21/2020 12/29/2020 Continuous Leave Certification Not Returned
- Plan Usage Summary
- Plans Hours as of Today Hours as of Leave End Date
- Used Remaining Used Remaining
- Family Medical Leave Act 0 hour(s) / 0 week(s) 480 hour(s) / 12 week(s) 0 hour(s) / 0 week(s) 480 hour(s) / 12 week(s)
- Medical Leave of Absence 0 hour(s) / 0 week(s) 480 hour(s) / 12 week(s) 0 hour(s) / 0 week(s) 480 hour(s) / 12 week(s)
- Please note that the Time Used and Time Remaining columns above include all individual intermittent absences reported for this leave as of the date of this letter. It does not include a projection of additional time you might use during the approved leave period.
- SITEL will require you to use your accrued Paid Time-Off (PTO) that remains unused at the commencement of your leave. PTO accruals will be suspended during your leave of absence and will resume upon your return to work.
- Unfortunately, your request for leave has been denied due to the reason listed in the table above. Please contact your supervisor or manager as soon as possible if you have specific questions regarding your employment status and benefits, or are unable to return to work for any reason.
- If you have any questions, please don’t hesitate to contact Reed Group at 800-442-7156, and we will be happy to assist you.
- Determination Page 1 of 2 298602651561
- Sincerely
- Leave Specialist
- Reed Group
- P.O. Box 6248
- Broomfield, CO 80021
- FAX 303-464-2448
- Enclosures:
- No Enclosures
- Determination Page 2 of 2 298602651561
Timeline
Preschool Teacher
Gholar Daycare
06.2025 - Current
Cashier
Murphy USA Oil
06.2023 - 07.2024
Cashier
Family Dollar
03.2023 - 06.2023
Teacher's Assistant
Okolona Middle School
03.2021 - 07.2024
Lead Cashier
Dollar General
11.2020 - 03.2021
High School Diploma -
Caledonia High School