Sage Dean
Lucedale
Summary
Dynamic server experienced in high-volume restaurant settings, adept at providing exceptional guest service and fostering teamwork. Proficient in order and payment processing, with a strong focus on upselling and maintaining cleanliness. Dedicated to enhancing customer satisfaction through memorable dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Texas Roadhouse
Mobile
2023.08 - Current
- Explained menu options and made suggestions for food and beverages to guests.
- Took orders efficiently, ensuring accuracy and prompt service.
- Handled monetary transactions with precision while adhering to company cash handling procedures.
- Delivered exceptional customer service to enhance guest satisfaction.
- Assisted in training new servers to improve team performance and service quality.
Camp Counselor
Delta State University
Cleveland
2023.05 - Current
- Cultivated relationships with campers to reduce anxiety in unfamiliar settings.
- Delivered engaging curriculum to team of campers, fostering a fun atmosphere.
- Motivated camper participation in recreational activities through dynamic leadership techniques.
Host
Landmark Cafe & Grill
Lucedale
2023.01 - 2023.08
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Took reservations over phone and in person.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Monitored dining area to assess server capacity and estimate wait times.
Education
Associate of Arts - Exercise Science
Mississippi Gulf Coast Community College
Perkinston, MSSkills
- Customer service
- Conflict resolution
- Time management
- Effective communication
- Problem-solving
- Composure under pressure
Timeline
Server
Texas Roadhouse
2023.08 - Current
Camp Counselor
Delta State University
2023.05 - Current
Host
Landmark Cafe & Grill
2023.01 - 2023.08
Associate of Arts - Exercise Science
Mississippi Gulf Coast Community College