Samantha Johnson
Petal
Summary
Customer-focused and organized professional seeking a Front Desk Clerk position at Candlewood Suites. Bringing strong communication, scheduling, and administrative skills with experience managing daily operations and delivering excellent service to clients.
Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
Work History
Owner / Office Manager
Jon's Plumbing and Drain Service
01.2023 - Current
- Serve as the primary point of contact for customers, handling incoming calls and service requests
- Schedule appointments and manage daily calendars to ensure efficient operations
- Prepare and send invoices while maintaining accurate financial records
- Provide high-quality customer service by resolving issues and answering inquiries
- Maintain organized client records and ensure smooth day-to-day business flow
Secretary / Administrative Assistant
Johnson's Construction and Handyman Services
01.2017 - 01.2021
- Coordinated scheduling for workers and job site visits
- Answered phones and communicated with customers regarding services
- Prepared and distributed checks for payroll and expenses
- Assisted with office organization and daily administrative duties
- Supported business operations until closure due to COVID-19
Education
Some College Coursework -
Skills
- Customer Service & Guest Relations
- Front Desk Operations
- Scheduling & Calendar Management
- Phone & Email Communication
- Invoicing & Basic Bookkeeping
- Organization & Multitasking
- Problem Solving
- Time Management
Timeline
Owner / Office Manager
Jon's Plumbing and Drain Service
01.2023 - Current
Secretary / Administrative Assistant
Johnson's Construction and Handyman Services
01.2017 - 01.2021