Samantha Nickles
Wesson
Summary
Accomplished Store Manager and Shipping Clerk with a proven track record at Walmart Distribution Center, adept in carrier coordination and leading teams to exceed goals. Expertise in shipping software and fostering workplace safety, significantly enhancing operational efficiency. Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance the store's performance through strategic planning and the implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service.
Overview
17
17
years of professional experience
Work History
Shipping Clerk
Walmart Distribution Center
Brookhaven
02.2020 - Current
- Utilized various computer systems to track shipments throughout their journey from origin to final destination.
- Operated forklifts, hand trucks, or other equipment to load, unload, and ship freight.
- Prepared documentation to track and report on damaged or missing items.
- Verified shipping documents for accuracy.
- Maintained inventory control system to ensure accurate tracking of all shipped items.
- Operated lifts to transfer freight to and from target areas.
- Worked with cross-functional teams to achieve goals.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Monitor errors, and correct them promptly.
- Operated equipment and machinery according to safety guidelines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted daily reports to ensure quality is met.
- Coordinate a shipping team to ship the executed workload.
Store Manager
Dollar General
Wesson
08.2008 - 02.2020
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented campaigns and promotions to help with developing goods and services.
- Recruited, trained and supervised new employees.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Prepared monthly reports on sales figures, expenses, profits.
- Created weekly work schedules for store personnel.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained and mentored associates to teach daily tasks and procedures.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established customer service standards and monitored staff compliance.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Monitored inventory levels and placed orders to restock shelves.
- Performed regular price checks to ensure competitive pricing.
- Monitored employee performance and identified performance gaps for corrective action.
Education
GED -
Enterprise Attendance Center
Brookhaven, MS08-2007
Skills
- Shipping and receiving
- Materials transportation
- International shipping
- Carrier coordination
- Labeling accuracy
- Workplace cleanliness
- Shipping procedures
- Barcode scanning
- Loading and unloading
- Warehouse safety
- Load preparation
- Safety and compliance
- Freight knowledge
- Shipping software
Timeline
Shipping Clerk
Walmart Distribution Center
02.2020 - Current
Store Manager
Dollar General
08.2008 - 02.2020
GED -
Enterprise Attendance Center
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