Samantha Rodriguez
Long Beach
Summary
Dedicated healthcare professional focused on enhancing patient experiences through effective clinical support and coordination. Proven ability to manage patient records and streamline operations, contributing to improved care delivery and overall efficiency in healthcare settings.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Certified Medical Assistant
Singing River Hospital
Gulfport
02.2018 - 07.2021
- Assessed and recorded patients' vital signs, including blood pressure, temperature, and oxygen saturation, to support clinical decision-making.
- Performed routine clinical tasks, including vital signs and lab specimen collection.
- Assisted healthcare team in patient intake and medical history documentation.
- Managed appointment scheduling and coordinated patient follow-up visits effectively.
Certified Medical Assistant
Merit Health
Biloxi
10.2015 - 02.2018
- Obtained health history, checked vital signs, and drew labs for accurate diagnosis.
- Assisted physicians with patient examinations and procedures to ensure thorough evaluations.
- Coordinated scheduling of imaging tests to enhance diagnostic accuracy and patient care.
- Instructed patients on medication usage for effective treatment outcomes.
- Performed EKGs and administered injections following safety protocols.
- Managed patient records using electronic health record systems for seamless documentation.
- Provided lab results and performed prior authorizations to streamline patient care processes.
- Scheduled patient appointments and coordinated referrals efficiently.
Medical Office Specialist
Garden Park Physician Group
Gulfport
08.2014 - 10.2015
- Answered phone calls, managed cash/credit transactions, verified insurance information, scheduled appointments, coordinated referrals, and processed lab orders
- Demonstrated excellent interpersonal skills and office etiquette to enhance customer relations and satisfaction
- Maintained professional attitude to positively accept feedback and collaborate effectively with team members
- Typed documents at a speed of 50 words per minute
Front Desk Receptionist
Physicians Care Plaza
Gulfport
09.2012 - 08.2014
- Greeted patients warmly and directed them to appropriate services to ensure a positive experience.
- Managed multi-line phone system and efficiently addressed patient inquiries, improving communication flow.
- Answered phone calls, handled cash/credit transactions, verified insurance information, made appointments, prepared patients for doctor visits, took blood pressure and weight, and performed elective therapies to enhance patient care.
- Managed appointment scheduling using electronic health record systems.
Education
High School Diploma -
Harrison Central High School
Gulfport, MS05-2006
Skills
- Patient assessment
- Electronic health records
- Lab specimen collection
- Medication instruction
- Clinical documentation
- EMR / EHR
- Insurance verification
- Patient billing
- Patient eligibility checks
- Patient scheduling
- Appointment scheduling
- Referral coordination
- HIPAA compliance
Certification
- Certified Clinical Medical Assistant, 08/01/15, National Healthcareer Association
- CPR Certified, 06/01/15, Garden Park Physician Group
- Phlebotomist, 02/01/14, American Phlebotomy Association
- High School Diploma, 05/01/06, Harrison Central High School
Timeline
Certified Medical Assistant
Singing River Hospital
02.2018 - 07.2021
Certified Medical Assistant
Merit Health
10.2015 - 02.2018
Medical Office Specialist
Garden Park Physician Group
08.2014 - 10.2015
Front Desk Receptionist
Physicians Care Plaza
09.2012 - 08.2014
High School Diploma -
Harrison Central High School