Sandi Poole
Tishomingo
Summary
Professional pharmacy technician with strong background in medication management and pharmaceutical operations. Adept at ensuring accuracy, efficiency, and safety in all tasks, with focus on teamwork and achieving optimal results. Skilled in patient communication, inventory control, and regulatory compliance, with flexible approach to adapting to changing needs. Reliable and results-driven, ready to contribute effectively to any pharmacy team.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Square Pharmacy and Gifts
05.2020 - Current
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
- Maintained a clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ensured compliance with federal and state regulations by maintaining meticulous documentation of controlled substances and adhering to strict safety protocols.
Senior Certified Pharmacy Technician
Smith Drug and Home Medical
01.2016 - 05.2020
Senior Certified Pharmacy Technician
Walmart
10.2014 - 01.2016
Senior Certified Pharmacy Technician
Yarber Drugs/Walgreens
05.2010 - 10.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Education
No Degree - Education
NEMCC
Booneville, MS05-1991
Skills
- Insurance billing
- Medication dispensing
- Pharmaceutical calculations
- Maintaining records
- Calculating insurance coverage
- HIPAA compliance
- Team collaboration
- Workflow optimization
- Dosage form preparation
- Drug inventory control
- Patient confidentiality
- Drug storage procedures
Certification
- Pharmaceutical Calculations Mastery Course– PTCB Recognized Education/Training Program.
- Licensed Pharmacy Technician - State Boards of Pharmacy.
Timeline
Senior Certified Pharmacy Technician
Square Pharmacy and Gifts
05.2020 - Current
Senior Certified Pharmacy Technician
Smith Drug and Home Medical
01.2016 - 05.2020
Senior Certified Pharmacy Technician
Walmart
10.2014 - 01.2016
Senior Certified Pharmacy Technician
Yarber Drugs/Walgreens
05.2010 - 10.2014
- Pharmaceutical Calculations Mastery Course– PTCB Recognized Education/Training Program.
- Licensed Pharmacy Technician - State Boards of Pharmacy.
No Degree - Education
NEMCC
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