Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Gibbons

Sarah

Summary

Dynamic and detail-oriented professional with proven problem-solving skills and a strong background in customer service at Five Star Pharmacy. Expertise in medication dispensing and drug inventory control, enhancing workflow efficiency. Committed to maintaining confidentiality and delivering exceptional service, consistently improving client satisfaction through effective communication and teamwork.

Overview

5
5
years of professional experience

Work History

Pharmacy Technician

Five Star Pharmacy
04.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Managed opening and closing duties for pharmacy.

Server

Cedar HIll Farms
10.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Processed orders and sent to kitchen employees for preparation.

Office Manager

Rainbow Apartments
01.2020 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.

Food Service Worker

Penny's Pantry
06.2022 - 06.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Education

High School Diploma -

Homeschool
Senatobia, MS
05-2024

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Medication dispensing
  • Patient confidentiality
  • Supply restocking
  • Drug inventory control
  • Stocking shelves
  • Processing payments

Timeline

Pharmacy Technician

Five Star Pharmacy
04.2024 - Current

Server

Cedar HIll Farms
10.2023 - Current

Food Service Worker

Penny's Pantry
06.2022 - 06.2023

Office Manager

Rainbow Apartments
01.2020 - Current

High School Diploma -

Homeschool

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Sarah Gibbons