Sarah Graves
Florence
Summary
Results-driven sales professional with proven track record in driving revenue growth and building lasting client relationships. Adept at identifying customer needs, presenting tailored solutions, and closing sales efficiently. Strong team collaborator, adaptable to changing market conditions, and consistently focused on delivering measurable results. Skilled in strategic communication, negotiation, and market analysis.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Outside Sales Representative
Strength Roofing & Siding
01.2023 - 06.2025
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Receptionist/Contract and Retail Sales
Frierson-Bailey Lumber Supply
04.2019 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Waitress
Georgia Blue
10.2020 - 11.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Server
Dockery Grill
02.2020 - 10.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Construction Worker
Tallahassee FCI
03.2017 - 12.2018
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Barber
Debbie's Little Hair House
06.2013 - 12.2014
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Styled hair according to customer preferences.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
Education
High school diploma -
Crystal Springs Christian Academy
Crystal Springs, MS05.2010
Skills
- Restaurant Experience
- Barber
- Photography
- Customer Service-oriented
- Sales closing
- Sales presentations
Certification
- Barbering License
Additional Information
- Skills
- Construction Laborer (2 years), Barber (6 years), Maid (3 years), Sales (4 years), Schedule
Timeline
Outside Sales Representative
Strength Roofing & Siding
01.2023 - 06.2025
Waitress
Georgia Blue
10.2020 - 11.2022
Server
Dockery Grill
02.2020 - 10.2020
Receptionist/Contract and Retail Sales
Frierson-Bailey Lumber Supply
04.2019 - 01.2023
Construction Worker
Tallahassee FCI
03.2017 - 12.2018
Barber
Debbie's Little Hair House
06.2013 - 12.2014
High school diploma -
Crystal Springs Christian Academy
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