Sarah Porter
Walls
Summary
Dynamic professional with a proven track record at Desoto County Tax Collector, excelling in payment collection and maintaining meticulous records. Adept at training teams and enhancing customer service, I leverage strong attention to detail and effective multi-tasking to drive operational success and achieve organizational goals.
Overview
11
11
years of professional experience
Work History
Deputy Tax Clerk
Desoto County Tax Collector
Horn Lake
01.2016 - Current
- Processed tax payments and provided accurate receipts to taxpayers.
- Responded to taxpayer inquiries with clear and helpful information.
- Utilized software to update and track tax payment statuses efficiently.
- Trained new staff on office procedures and customer service standards.
- Responded promptly to emails, phone calls, and other correspondence from taxpayers.
- Maintained accurate records of all transactions and documentation.
- Created reports to document daily activities and submitted them to the supervisor.
Shift Leader
Papa Johns
Hernando
12.2014 - 01.2016
- Supervised team members during shifts to ensure smooth operations.
- Managed inventory levels and ordered supplies as needed.
- Trained new employees on pizza preparation and customer service standards.
- Handled cash transactions accurately at the register during busy periods.
- Resolved customer complaints promptly to enhance overall experience.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Education
High School Diploma -
Hernando High School
Hernando MS05-2012
Some College (No Degree) - General
Northwest Mississippi Community College
Senatobia, MSSkills
- Payment collection
- Attention to detail
- Teamwork skills
- Multi-tasking ability
- Goal setting
Timeline
Deputy Tax Clerk
Desoto County Tax Collector
01.2016 - Current
Shift Leader
Papa Johns
12.2014 - 01.2016
High School Diploma -
Hernando High School
Some College (No Degree) - General
Northwest Mississippi Community College
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