Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Porter

Walls

Summary

Dynamic professional with a proven track record at Desoto County Tax Collector, excelling in payment collection and maintaining meticulous records. Adept at training teams and enhancing customer service, I leverage strong attention to detail and effective multi-tasking to drive operational success and achieve organizational goals.

Overview

11
11
years of professional experience

Work History

Deputy Tax Clerk

Desoto County Tax Collector
Horn Lake
01.2016 - Current
  • Processed tax payments and provided accurate receipts to taxpayers.
  • Responded to taxpayer inquiries with clear and helpful information.
  • Utilized software to update and track tax payment statuses efficiently.
  • Trained new staff on office procedures and customer service standards.
  • Responded promptly to emails, phone calls, and other correspondence from taxpayers.
  • Maintained accurate records of all transactions and documentation.
  • Created reports to document daily activities and submitted them to the supervisor.

Shift Leader

Papa Johns
Hernando
12.2014 - 01.2016
  • Supervised team members during shifts to ensure smooth operations.
  • Managed inventory levels and ordered supplies as needed.
  • Trained new employees on pizza preparation and customer service standards.
  • Handled cash transactions accurately at the register during busy periods.
  • Resolved customer complaints promptly to enhance overall experience.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Education

High School Diploma -

Hernando High School
Hernando MS
05-2012

Some College (No Degree) - General

Northwest Mississippi Community College
Senatobia, MS

Skills

  • Payment collection
  • Attention to detail
  • Teamwork skills
  • Multi-tasking ability
  • Goal setting

Timeline

Deputy Tax Clerk

Desoto County Tax Collector
01.2016 - Current

Shift Leader

Papa Johns
12.2014 - 01.2016

High School Diploma -

Hernando High School

Some College (No Degree) - General

Northwest Mississippi Community College
Sarah Porter