Satauria Strickland
Pachuta
Summary
Professional laborer with hands-on experience and readiness for demanding tasks. Skilled in operating machinery, handling materials, and maintaining safety standards. Strong focus on teamwork and adaptability to changing work conditions. Reliable and results-driven, with keen ability to support team objectives and productivity.
Overview
7
7
years of professional experience
Work History
Personal Care Assistant
Superior Home Care
12.2023 - Current
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Supported clients in personal hygiene routines, ensuring comfort and dignity during care.
- Monitored client health status and reported changes to healthcare professionals for appropriate intervention.
- Maintained cleanliness of living areas, fostering a safe and welcoming environment for clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands, and household chores.
- Built strong relationships with clients to deliver emotional support and companionship.
Quality Control Inspector
Howard’s Ind.
02.2022 - 09.2022
- Conducted inspections of incoming materials to ensure compliance with quality standards.
- Evaluated finished products for defects and inconsistencies, maintaining high quality assurance levels.
- Documented inspection results and reported discrepancies to the production team for timely resolution.
- Collaborated with manufacturing staff to implement corrective actions and improve production processes.
- Assisted in training new inspectors on quality control procedures and best practices.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Collaborated with production staff to establish and meet quality standards
Customer Service Representative
Teleperformance
09.2021 - 12.2021
- Resolved customer inquiries efficiently through multiple communication channels, enhancing overall satisfaction.
- Documented customer interactions accurately in CRM system to ensure seamless follow-up and issue resolution.
- Collaborated with team members to improve service delivery processes and reduce response times.
- Trained new staff on systems and procedures, fostering a knowledgeable and effective support team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Laborer
MEARS Technologies
08.2020 - 10.2020
- Operated heavy machinery to assist in various construction projects.
- Maintained clean and organized work environment to promote safety and efficiency.
- Assisted skilled tradespeople with tasks, enhancing overall productivity on job sites.
- Followed safety protocols and procedures to minimize risks during operations.
- Loaded and unloaded materials, ensuring timely delivery for projects.
- Collaborated with team members to complete tasks within deadlines consistently.
- Supported inventory management by tracking materials and supplies effectively.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Team Assembler
Howard’s Ind.
01.2019 - 08.2020
- Assembled components according to specifications, ensuring quality and precision in production processes.
- Operated machinery and tools safely, adhering to established safety protocols and guidelines.
- Collaborated with team members to enhance assembly line efficiency and reduce downtime.
- Conducted routine quality checks on assembled products, identifying defects and implementing corrective actions.
- Followed safety protocols while operating machinery.
- Reduced production errors through thorough quality checks and attention to detail during the assembly process.
- Assisted in training new employees, sharing expertise in assembly techniques and fostering a cohesive team dynamic.
- Provided exceptional customer service by addressing client concerns promptly, resolving issues efficiently, or escalating them when necessary.
Education
High School Diploma -
Heidelberg High School
Heidelberg, MS05-2018
Skills
- Quality control
- Visual inspection
- Customer service
- Data entry
- Critical thinking
- Attention to detail
- Willingness to learn
- Team collaboration
- Manufacturing
- Innovative thinking
- Material handling
- Heavy lifting
- Safety awareness
Timeline
Personal Care Assistant
Superior Home Care
12.2023 - Current
Quality Control Inspector
Howard’s Ind.
02.2022 - 09.2022
Customer Service Representative
Teleperformance
09.2021 - 12.2021
Laborer
MEARS Technologies
08.2020 - 10.2020
Team Assembler
Howard’s Ind.
01.2019 - 08.2020
High School Diploma -
Heidelberg High School