Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savannah Hammond

Pearl

Summary

Dynamic and results-driven professional with extensive experience in customer service at Team Ten. Proven ability to enhance service quality through effective feedback systems and strong time management. Skilled in health monitoring and patient care, consistently delivering exceptional experiences while fostering positive relationships with patrons.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Manager & Waitress

Team Ten
Pearl
05.2025 - Current
  • Implemented feedback systems for continuous improvement of services offered.
  • Oversaw daily operations to maintain high standards of customer service.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.

Waitress

Cypress Point Resort
Brandon
09.2024 - 05.2025
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Processed payments accurately using cash registers or POS systems.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Waitress

Sal and Mookie's New York Pizza & Ice Cream Joint
Madison
04.2024 - 09.2024
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Maintained cleanliness of dining area, including tables, floors, and utensils.
  • Assisted in training new staff on restaurant policies and service standards.
  • Developed positive relationships with regular customers through friendly conversation.

Community Assistant

College Town Oxford
Oxford
01.2023 - 12.2023
  • Facilitated communication between residents and administrative staff effectively.
  • Monitored common areas to ensure cleanliness and adherence to community standards.
  • Responded promptly to resident inquiries regarding housing issues or concerns.
  • Protected confidential information of residents with careful documentation.

Waitress (Shift Lead)

Jakes
Brandon
01.2020 - 04.2023
  • Providing a positive and friendly experience, handling inquiries, and resolving issues efficiently.
  • Juggling various responsibilities, like taking orders, serving food, and handling payments simultaneously, especially during busy periods.
  • Being an expert on the menu to answer questions, make recommendations, and suggest pairings.

Education

Associate of Science - Nursing

Meridian Community College
Meridian, MS
12-2026

Graduate Certificate - Health Care Assistant

Hinds Community College
Raymond, MS
12-2024

High School Diploma -

Brandon High School
Brandon
12-2022

Some College (No Degree) - Pre-Nursing

University of Mississippi
University, MS

Skills

  • Health monitoring
  • Patient care
  • Customer service
  • Documentation practices
  • Time management

Certification

  • Certified Nurse Aid, Nurse Aide #MS012475501173, Issued by Mississippi State Department of Health, Active : 4/12/2025, Expiration : 4/30/2027
  • National Certified Phlebotomy Technician, ID # : 124005, Issued: 5/30/2026, Expiration:5/30/2026

Timeline

Assistant Manager & Waitress

Team Ten
05.2025 - Current

Waitress

Cypress Point Resort
09.2024 - 05.2025

Waitress

Sal and Mookie's New York Pizza & Ice Cream Joint
04.2024 - 09.2024

Community Assistant

College Town Oxford
01.2023 - 12.2023

Waitress (Shift Lead)

Jakes
01.2020 - 04.2023

Associate of Science - Nursing

Meridian Community College

Graduate Certificate - Health Care Assistant

Hinds Community College

High School Diploma -

Brandon High School

Some College (No Degree) - Pre-Nursing

University of Mississippi

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Savannah Hammond