ROBERT SAWYER SMITH
Hattiesburg
Summary
Competent IT Department Supervisor capable of finding effective solutions to technical issues through collaboration, troubleshooting and analysis. Proudly certified in CASP+, CCNA, Security + and ACAS (Assured Compliance Assessment Solution). Promotes dynamic skills in Server Administration, Networking and Information Security with experience working in Department of Defense environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Information Management Department Supervisor
Department of Defense
03.2024 - Current
- Supervised the Information Management Department at Camp Shelby, overseeing a helpdesk team responsible for maintaining and troubleshooting user devices, including laptops, printers, and peripherals, ensuring operational readiness across southern Mississippi.
- Managed Camp Shelby's network team tasked with maintaining a robust infrastructure of over 500 switches, routers, and related infrastructure, ensuring connectivity and compliance with DoD standards.
- Oversaw lifecycle management of all endpoints, coordinating procurement, deployment, maintenance, and decommissioning of hardware to sustain a modern and secure technology ecosystem.
- Administered the National Guard Secret Internet Protocol Router Network (NG SIPRNet) at Camp Shelby, ensuring secure, reliable, and compliant classified communications.
- Enforced strict adherence to Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) and DoD policies, mitigating risks and maintaining audit-ready systems.
System Administrator
USPFO
01.2019 - 03.2024
- Responsible for monitoring, maintaining, and capacity planning of vSphere environment for MSARNG statewide. (Over 10,000 users)
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Evaluated and implemented some of the latest technology innovations and adopted cost-effective, useful solutions for multiple platforms involving storage and virtual desktop infrastructure. (VMware Horizon)
- Update and maintain server environment to meet security polices mandated by the National Guard Bureau and state security manager. (STIGS)
- Completed reports detailing network and systems performance, costs and downtime tracking using metrics from SolarWinds, ForeScout and Rubrik application services.
26B - CPT / Data Systems Engineer / Network Operations OIC
Army National Guard
01.2018 - 02.2024
- Responsible for managing and maintaining a robust tactical network spanning 4 countries in the CENTCOM AO with 24/7 operations and manning requirements.
- Led a section of signal 25 soldiers to execute any aspects of communication missions, throughout the CENTCOM AO in support of aviation operations.
IT Specialist
Department of Information Management
12.2018 - 01.2020
- Responsible for the programming, maintenance, and installation of networking equipment.
- Assisted in design and maintenance of network services e.g 200+ Cisco switches, 300+ access points.
- Provide Tier 2/3 support for MSARNG at Camp Shelby, MS
- Lead the extension of commercial wireless services throughout the installation to over 30+ buildings.
- Enforce network security polices mandated by the National Guard Bureau and state security manager.
Education
Master of Science - Information Technology (Networking), Information Security
University of Southern Mississippi
Hattiesburg, MSSkills
- Project Management
- Information security measures
- Routing and switching expertise
- Systems Administration/Management
- VMware/Hyper-V
- Rubrik Storage Solution
- Backup and Recovery
- Systems and software expertise
- Virtual Desktop Infrastructure (VDI)
- Customer service
Certification
- Current TS/SCI Security Clearance
- CompTia Security+
- CompTia CASP+
- CCNA (Cisco Certified Network Associate)
- ACAS (Assured Compliance Assessment Solution) Certified
- Rubrik Storage Solution Certified
Accomplishments
- Provided Tier 2/3 network-monitoring services on multiple platforms while providing excellent customer service for more than 10,000 users throughout the state.
- Planned, installed, and managed the first Virtual Desktop Infrastructure hosted inside MSARNGs DOD network.
- Planned and led section of 25 soldiers at the Brigade level during a combat deployment to the CENTCOM AO, servicing network infrastructure spanning 4 different countries with over 1000 users.
- Worked as part of team to support help desk functions including imaging machines, permission and file share management through active directory.
Timeline
Information Management Department Supervisor
Department of Defense
03.2024 - Current
System Administrator
USPFO
01.2019 - 03.2024
IT Specialist
Department of Information Management
12.2018 - 01.2020
26B - CPT / Data Systems Engineer / Network Operations OIC
Army National Guard
01.2018 - 02.2024
Master of Science - Information Technology (Networking), Information Security
University of Southern Mississippi
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