- I enjoy helping others and giving back to the community
- Volunteering for community initiatives to give back to local communities and make a positive impact
Selena Rogers
Yazoo City
Summary
Results-driven administrative professional with over 23 years of experience within the Mississippi State Department of Health, providing leadership, supervision, and oversight of daily operations in a high-volume, compliance-driven environment for 17 of those years. Extensive experience in interpreting policies, managing staff, ensuring data accuracy, and coordinating administrative processes. Proven ability to maintain regulatory compliance, support statewide program functions, and effectively communicate with staff, stakeholders, and the public. Recognized for strong organizational, analytical, and leadership skills.
Overview
25
25
years of professional experience
Work History
Office Manager / Administrative Supervisor
Mississippi State Department of Health
Jackson, MS
01.2009 - Current
- Supervise clerical staff and oversee daily administrative operations to ensure efficiency, accuracy, and compliance with agency policies and state regulations.
- Provide leadership through staff interviews, training, scheduling, timekeeping, and performance evaluations to maintain accountability and productivity.
- Interpret and apply agency policies, procedures, and program requirements to ensure consistent and compliant operations.
- Oversee workflow processes and coordinate daily activities to meet deadlines and maintain operational efficiency.
- Prepare monthly reports and maintain accurate data records to support program monitoring and decision-making.
- Manage financial and billing processes, including PHRM and BCCP billing, invoice preparation, bank deposits, and point-of-service balancing.
- Ensure compliance with financial and administrative policies through internal audits, exception reporting, and inventory reviews.
- Maintain and monitor sensitive records and data systems, ensuring accuracy, confidentiality, and compliance with regulatory requirements.
- Serve as liaison between staff, leadership, and external stakeholders to resolve issues and ensure effective communication.
- Coordinate building and equipment maintenance needs to support uninterrupted operations.
- Educate and guide staff on policies, procedures, and operational expectations.
- Track and monitor program-related records, follow up on missed appointments, and ensure timely processing of documentation.
- Support emergency response activities and assist in coordinating operational needs during critical situations.
Health Information Clerk
Mississippi State Department of Health
Jackson, MS
03.2003 - 01.2009
- Performed clerical and administrative support duties in a high-volume healthcare environment.
- Maintained and processed records, ensuring accuracy and proper documentation.
- Assisted staff and clients by providing information and support related to program services.
- Managed data entry and recordkeeping functions in accordance with agency procedures.
- Demonstrated strong attention to detail and organizational skills while handling sensitive information.
- Promoted to Office Manager based on performance, reliability, and leadership potential.
Assistant Office Manager
Yazoo Body Works
Yazoo City, MS 39194
01.2001 - 03.2003
- Coordinated office operations to enhance workflow efficiency and ensure timely completion of tasks.
- Managed scheduling and appointments.
- Developed and maintained filing systems, improving document retrieval speed and accuracy for team members.
- Implemented inventory control measures for office supplies, reducing costs while maintaining stock levels.
Education
High School -
Yazoo County High School
Yazoo City, MSGED -
Holmes Community College
Ridgeland, MSSkills
- Administrative & Operational Leadership
- Policy Interpretation & Regulatory Compliance
- Staff Supervision & Performance Management
- Data Management & Accuracy Oversight
- Workflow Coordination & Process Improvement
- Stakeholder & Public Communication
- Reporting & Documentation
- Audit & Quality Assurance
- Multitasking & Deadline Management
- Customer service
- Organizational skills
- Office administration
Interests
Timeline
Office Manager / Administrative Supervisor
Mississippi State Department of Health
01.2009 - Current
Health Information Clerk
Mississippi State Department of Health
03.2003 - 01.2009
Assistant Office Manager
Yazoo Body Works
01.2001 - 03.2003
High School -
Yazoo County High School
GED -
Holmes Community College
ADDITIONAL QUALIFICATIONS
- 17+ years of managerial experience within MSDH programs and operations
- Strong knowledge of administrative processes and compliance requirements
- Proven ability to quickly learn and adapt to new systems, policies, and regulations
- Effective communicator with experience working with multidisciplinary teams and the public
Basic Supervisory Course
Develop leadership and supervisory skills for frontline supervisors of governmental entities. The program includes discussion of a wide range of topics with an emphasis on practical application in state government. The program combines classroom training and hands-on learning to reinforce the fundamentals of supervising people and managing programs. Many government employees have chosen BSC to gain the skills required to become more effective supervisors and to develop the tools needed to advance within their organization. This five-day intensive training session also encourages networking opportunities for participants through interactive, team-based learning activities.