Sha-Miel Lindsey
Laurel,MS
Summary
My greatest achievement is my work ethic. Take pride myself on showing up on time, working hard and always being open to learn new skills. Also, realizing that the sense of enjoyment you get from my job is not from a job title, but realizing the importance of a good cultural fit and establishing relationships and trust with your coworkers, and focusing just on the enjoyment of my current role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Financial Processor
Randstad US
10.2021 - 12.2024
- The Specialty Processing Associate sits in the Financial Advisor Services - Operational Solution Services group
- This person receives and investigates client inquiries, and communicates solutions, manages multiple workflows and escalates complex issues
- Handle and prioritize assigned client requests
- May follow up with internal partners or clients directly to resolve outstanding issues
- Follow standardized procedures to resolve client issues
- Conduct research and complete standard transactions
- Identify applicable internal partners to collaborate with to develop solutions
- Ensure client inquiries are resolved and communicated within defined service levels
- Ensure all communications are within regulatory guidelines, and are accurate, clear, and concise
Assembler/Machine Operator
Kohler Co.
08.2020 - 06.2021
- My job here is to provide consistent, quality work at a continuous medium monotony job pace, in which hand tools, air tools, gages, and engine components are used in most operations
- I have to work with a high sense of urgency, have operational discipline in maintaining consistent processes and work habits
- Also have to follow and support the usage of proper PPE, safety procedures, housekeeping, utilizing resources effectively, and have continued focus on the end customer and that the quality of the product being produced is to the level the Kohler Brand demands
Team Lead / assembler
Channel Control Merchants
02.2018 - 07.2020
- My job is to ensure that my line workers are processing their clothes the right way, placing them on the line right and also getting them off the line to be shipped off right
- I also be sure my time an paper work is did in a timely matter and correct
Customer Service Representative
SaviLinx
01.2017 - 08.2017
- Responsibilities Included: Assisted customers with the Free Application for Federal Student Aid (FAFSA) website with inquiries about financial aid, as well as the application process, assisted customers with their student loan information & different payment options, resolved customer complaints through the phone and by email, verified account information, greeted customers warmly and addressed the problems/reason for calling, opened/closed call record, and delivered excellent customer service
Assembler I
Howard's Technology Plant
08.2015 - 01.2016
- Responsibilities: Built medical carts, zip tied the wires together, connected the wires to the battery, positioned parts by templates or reading measurements, maintained a safe and clean working area by complying with rules, procedures and regulations, conserved resources by using equipment and supplies that were needing to accomplish the task at hand, resolved assembly problems to meet specifications/notifying the supervisor of any additional resources that are needed and contributed to team effort by assisting whenever needed
- Accomplishments: The impact I had on this job was to make sure all the wires were in the right spot because that was the only way the cart would work
Education
Associate Of Business Administration - Business Office
Jones County Junior College
Ellisville, MS01.2014
High school or equivalent - Basic Major
Northeast Jones High School
Laurel, MS05.2012
Skills
- Customer Service
- Computer Skills
- Team building
- Call Center
- Customer Support
- Assembly
- Forklift
- Warehouse Experience
- Manufacturing
- Microsoft Word
Certification
Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Financial Processor
Randstad US
10.2021 - 12.2024
Assembler/Machine Operator
Kohler Co.
08.2020 - 06.2021
Team Lead / assembler
Channel Control Merchants
02.2018 - 07.2020
Customer Service Representative
SaviLinx
01.2017 - 08.2017
Assembler I
Howard's Technology Plant
08.2015 - 01.2016
Driver's License
Associate Of Business Administration - Business Office
Jones County Junior College
High school or equivalent - Basic Major
Northeast Jones High School
Similar Profiles
Lisa LondonLisa London
Warehouse Associate at RandstadWarehouse Associate at Randstad
TINA Oliver-HopkinsTINA Oliver-Hopkins
Account Resolution Specialist at RandstadAccount Resolution Specialist at Randstad
Prajwal KnPrajwal Kn
Application Support at Randstad India Private LtdApplication Support at Randstad India Private Ltd