Sanqueshae Thompson
Natchez
Summary
Experienced in overseeing daily operations, ensuring compliance with company policies while managing staff recruitment, training, and performance evaluations. Developed and implemented strategies aimed at enhancing customer service quality and increasing market share through effective sales strategies. Demonstrated ability to manage customer relationships, leading to improved satisfaction and loyalty. Proven track record in team leadership and employee management, consistently meeting organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Sonic
Natchez
05.2013 - Current
- Oversaw daily operations and ensured compliance with company policies.
- Managed staff recruitment, training, and performance evaluations.
- Developed and implemented strategies to enhance customer service quality.
Sales Manager
Remote Year
Natchez
06.2020 - 06.2025
- Developed sales strategies to increase market share and revenue growth.
- Trained and mentored new sales team members on best practices.
- Managed customer relationships to ensure satisfaction and loyalty.
Education
GED -
Colin
Natchez, Ms Skills
- Customer service
- Sales strategy
- Staff training
- Employee management
- Top talent recruiting, hiring, and retention
- Consistently meet goals
- Performance evaluations
- Team leadership
- Cost reductions
- Budget coordination
- Workflow planning
- Communication skills
- Goal setting
- Leadership
Languages
English
Professional
Certification
- Serv Safe
- Kitchen Management
- Food Safety
- Job site safety
- Salesman
- Food Cost Control
- Food Management
- Great Customer Service
Timeline
Sales Manager
Remote Year
06.2020 - 06.2025
General Manager
Sonic
05.2013 - Current
GED -
Colin