Shakira Garrett
Senatobia
Summary
Sympathetic Mental Health Behavioral Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living. Genuine in offering quality patient care by fostering relationships, counseling and building communication to treat various types of patients and collaborate with family members. Expert in maintaining upbeat attitude and achieving peak performance.
Overview
10
10
years of professional experience
Work History
Traveling Behavioral Health Technician
AB Staffing/Montana State Hospital
08.2025 - 01.2026
- Monitored patient behavior and reported observations to healthcare team.
- Maintained a safe environment by following hospital safety protocols and procedures.
- Collaborated with multidisciplinary teams to coordinate care for diverse patient needs.
- Supported patients with daily activities to enhance their independence and well-being.
- Educated patients on coping strategies and resources for mental health challenges.
- Documented behavioral incidents to keep accurate records.
- Monitored patient safety in all areas of the facility.
- Provided emotional support to clients and patients dealing with difficult situations.
- Provided psychiatric or personal care to emotionally disturbed or cognitively impaired patients.
- Instructed new employees on protocols to use when interacting with psychiatric patients.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Recorded patients' health metrics using thermometers or blood pressure gauges.
- Advised clinical staff regarding appropriate interventions for behavioral issues.
- Provided crisis intervention services to patients in need.
Behavioral Health Technician
Delta Specialty Hospital
08.2024 - 03.2025
- Monitored patient behavior and emotional well-being in a supportive environment.
- Documented patient progress and significant behavioral changes accurately.
- Provided crisis intervention support during challenging situations with patients.
- Maintained a safe, clean, and organized environment for patient activities.
- Documented behavioral incidents to keep accurate records.
- Monitored patient safety in all areas of the facility.
- Provided emotional support to clients and patients dealing with difficult situations.
- Maintained accurate documentation of patient progress and treatments received.
- Established and maintained professional working relationships with clients, staff and public.
Crisis Hotline Specialist (Temp)
Alliance HealthCare Services
12.2023 - 04.2024
- Provided crisis intervention services to individuals in need of emotional support and guidance.
- Evaluated client needs and provided appropriate referrals to community agencies or mental health professionals.
- Educated clients on available resources and offered guidance on how best to access them for additional assistance.
- Offered crisis counseling services via telephone or online chat platforms when necessary.
Community Counselor
Lakeside Behavioral Health System
02.2022 - 11.2023
- Conducted assessments to diagnose behavioral issues and develop appropriate interventions.
- Maintained accurate records of client progress utilizing electronic medical record software.
- Educated clients about mental health issues and available resources within the community.
- Assisted clients in developing healthy coping skills to manage stressors in their lives.
- Provided crisis intervention services as needed to address acute mental health episodes.
- Encouraged client autonomy through goal setting activities designed to build self-efficacy.
Behavior Technician
Pax Memphis Recovery
12.2019 - 02.2021
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Engaged in professional development activities to stay abreast of current trends in the field of Applied Behavior Analysis.
- Facilitated group therapy sessions focused on teaching appropriate behavior modification techniques.
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
Behavioral Health Technician
Rem MS
07.2019 - 04.2020
- Developed individualized therapeutic plans for patients based on their mental health needs.
- Conducted one-on-one counseling sessions with patients and families.
- Advised clinical staff regarding appropriate interventions for behavioral issues.
- Maintained accurate documentation of patient progress and treatments received.
- Educated family members on techniques to support a patient's recovery process.
- Engaged in regular communication with medical personnel regarding any changes in patient status or condition.
- Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient.
Direct Care Worker
North MS Regional Center
11.2015 - 07.2019
- Provided daily personal care to clients, ensuring comfort and safety.
- Monitored client health and reported changes to healthcare professionals.
- Maintained a clean and safe environment for clients at all times.
- Assisted clients with mobility and transportation needs during appointments.
- Documented daily activities and observations in client care logs accurately.
- Provided personal care to clients, such as bathing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Cultivated relationships with residents to support happiness and emotional well-being.
- Promoted independence by teaching self-care skills such as dressing, hygiene and housekeeping tasks.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Education
Bachelor of Science - Criminal Justice
University of Mississippi
Oxford, MS05-2016
Associate of Science - Paralegal Technology
Northwest MS Community College
Senatobia, MS05-2013
Skills
- Mental Health Assessment
- Behavioral analysis
- Family Support
- Client Counseling
- Office Administration
- Care Planning
- Crisis Response
- Behavior Modification
- Building rapport
- Client Advocacy
- Crisis intervention
- Observational reporting
- Patient documentation
- Electronic record management
- Emotional support techniques
- Stress management
- Effective communication
Timeline
Traveling Behavioral Health Technician
AB Staffing/Montana State Hospital
08.2025 - 01.2026
Behavioral Health Technician
Delta Specialty Hospital
08.2024 - 03.2025
Crisis Hotline Specialist (Temp)
Alliance HealthCare Services
12.2023 - 04.2024
Community Counselor
Lakeside Behavioral Health System
02.2022 - 11.2023
Behavior Technician
Pax Memphis Recovery
12.2019 - 02.2021
Behavioral Health Technician
Rem MS
07.2019 - 04.2020
Direct Care Worker
North MS Regional Center
11.2015 - 07.2019
Bachelor of Science - Criminal Justice
University of Mississippi
Associate of Science - Paralegal Technology
Northwest MS Community College