Shaniqua Evans
Hattiesburg,MS
Summary
Health Information Management Specialist and Healthcare Data Analyst with 7+ years of experience in EPIC EMR navigation, ROI processing, PHI release, chart auditing, HIPAA compliance, AWS workflow monitoring, healthcare project support, and insurance operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HIM Specialist / CPC Processor
DATAVANT
01.2025 - Current
- Navigate EPIC EMR to locate, validate, and extract clinical documentation, labs, imaging, and notes.
- Process high-volume ROI requests including subpoenas, motions to quash, workers comp, death certificates, and continuity-of-care.
- Verify authorizations and release PHI in compliance with HIPAA and state regulations.
- Conduct risk adjustment chart audits and support HEDIS data measures.
- Train new hires on EPIC workflows, HIPAA requirements, and HIM procedures.
- Maintain request tracking and quality assurance using Excel and internal HIM systems.
Healthcare Technology Analyst / Project Coordinator
ACCENTURE
06.2020 - 01.2025
- Hired through Accenture's Apprenticeship Program as a Data Engineer Associate, then advanced into healthcare project coordination, EMR workflows, AWS operations, project management and documentation support.
Healthcare Project Support Contract
Accenture (Blue Cross Blue Shield Contract)
01.2024 - 01.2025
- Supported payer operations, EMR data workflows, documentation, and quality checks.
- Assisted with project schedules, milestone tracking, status reporting, and SOP creation.
- Conducted data validation, chart documentation review, and process improvements.
- Collaborated with analysts, HIM specialists, claims teams, and clinical partners.
Government Health Case System
Accenture (RedMane Technologies Contract)
01.2022 - 01.2023
- (Performed as an Accenture consultant)
- Business Analyst for statewide health case management modernization.
- Conducted requirements gathering, JAD sessions, workflow mapping, and documentation.
- Reviewed provider and clinical data for accuracy and compliance.
- Supported system testing, defect triaging, training materials, and stakeholder demos.
IT Support Specialist
GENERAL DYNAMICS INFORMATION TECHNOLOGY
08.2019 - 09.2019
- Prepared computers, configured secure workstations, and supported software onboarding.
- Provided troubleshooting for EMR workstation issues and internal system access.
- Ensured secure data handling following HIPAA and federal guidelines.
- Assisted in onboarding and training documentation for technology users.
Skills
- EPIC EMR
- MyChart
- ROI Processing
- PHI & HIPAA Compliance
- Subpoena & Legal Request Handling
- Medical Authorizations
- Chart Auditing
- HEDIS Measures
- AWS Cloud Watch
- Secure File Processing
- Excel
- CyberArk
- Jira
- Master Test Plan Execution
Certification
- AWS Certified Cloud Practitioner
- ICAgile Certified Professional (ICP)
- CompTIA Security+ (In Progress)
- HIPAA Compliance Training
- EPIC Workflow Training (Internal)
- Risk Adjustment and HEDIS Training (Internal)
Training
- AWS re/Start Program — Cloud Foundations Trainee
- Sep 2019 – Mar 2020
- Completed 6-month cloud training program and earned AWS Cloud Practitioner certification.
- Learned foundations in cloud security, IAM, S3 storage, system workflows, and basic Python.
SYSTEMS AND TOOLS
EPIC, MyChart, AWS (Step Functions, CloudWatch, S3, Batch), Excel, EHR Systems, CRM Platforms, Ticketing Systems, Secure File Transfer Tools, SharePoint, Outlook
Timeline
HIM Specialist / CPC Processor
DATAVANT
01.2025 - Current
Healthcare Project Support Contract
Accenture (Blue Cross Blue Shield Contract)
01.2024 - 01.2025
Government Health Case System
Accenture (RedMane Technologies Contract)
01.2022 - 01.2023
Healthcare Technology Analyst / Project Coordinator
ACCENTURE
06.2020 - 01.2025
IT Support Specialist
GENERAL DYNAMICS INFORMATION TECHNOLOGY
08.2019 - 09.2019