Summary
Work History
Education
Skills
Timeline
Generic

Shannon Forman

Meadville

Summary

Dynamic and reliable professional with extensive experience at Exxon, excelling in customer service and cash handling. Proven track record of enhancing customer satisfaction through efficient transaction processing and maintaining high standards of cleanliness. Skilled in managing cash drawers accurately while demonstrating empathy and integrity in all interactions.

Work History

Cashier and Cook

Exxon
Meadville, MS
2024 - 2025
  • Operated cash register efficiently, processing transactions accurately and quickly.
  • Assisted customers with inquiries, providing information about products and services.
  • Maintained clean and organized checkout area, ensuring a pleasant shopping experience.
  • Handled cash and credit transactions, adhering to company policies for accuracy.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Assisted in food preparation, following recipes and safety guidelines.
  • Maintained cleanliness of workstations and kitchen equipment.
  • Learned proper usage of kitchen tools and equipment for efficient cooking.
  • Observed food safety protocols during food handling and storage.
  • Adapted quickly to changing kitchen demands during peak hours.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Monitored food quality and presentation to maintain high standards.

Education

High School Diploma - General Studies

Franklin County High
Meadville, MS
05.2013

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Money handling
  • Customer service excellence
  • Reliability and punctuality
  • Cash register operation
  • Order taking
  • Payment processing
  • Product restocking
  • Refunds and exchanges
  • Cash drawer balancing
  • Refund handling
  • ID verification
  • Drawer balancing
  • Returns processing
  • Empathy and patience
  • Honest and dependable
  • Credit and cash transactions

Timeline

Cashier and Cook

Exxon
2024 - 2025

High School Diploma - General Studies

Franklin County High
Shannon Forman