Shannon Kuhn
Byram
Summary
Dedicated Certified Medical Assistant with a proven track record at MEA Medical Clinics Inc., excelling in patient care and clinic efficiency. Expert in HIPAA compliance and possesses exceptional multitasking abilities. Significantly enhanced electronic health record accuracy and patient education, contributing to improved clinic operations and patient outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Total Pain Care
11.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Scheduled patients MRI and CT Scans
- Scheduled patients procedure
Certified Medical Assistant
MEA Medical Clinics Inc.
05.2009 - 11.2021
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Receptionist/Nurse Technician
MEA Medical Clinics Inc.
01.2007 - 05.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Improved workflow by introducing more efficient document handling and organization practices.
Education
Associate of Applied Science - Nursing
Hinds Community College
Pearl, MS12-2009
High School Diploma -
Madison Central Highschool
Madison, MS05-2001
Skills
- HIPAA compliance
- Wrap and bandage changing
- Triage assessment
- Attention to detail
- CPR certification
- Multitasking and organization
- Injection administration
- Specimens collection and processing
- Immunization administration
- Reliable team player
- Sterile technique
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Basic Life Support (BLS) - American Heart Association.
- First Aid Certification
Timeline
Certified Medical Assistant
Total Pain Care
11.2021 - Current
Certified Medical Assistant
MEA Medical Clinics Inc.
05.2009 - 11.2021
Receptionist/Nurse Technician
MEA Medical Clinics Inc.
01.2007 - 05.2009
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Basic Life Support (BLS) - American Heart Association.
- First Aid Certification
Associate of Applied Science - Nursing
Hinds Community College
High School Diploma -
Madison Central Highschool
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