Shannon Rea
Amory
Summary
Compassionate Healthcare Professional experienced in promoting healthy lifestyles and enhancing client well-being through tailored activities. Delivered personalized care by monitoring medical conditions and collaborating with healthcare providers to ensure optimal support. Prioritized comfort and emotional well-being while effectively managing medication administration and providing assistance with daily living activities.
Overview
13
13
years of professional experience
Work History
Personal Care Aide
Comfort Keepers
Tupelo
01.2026 - 06.2026
- Assisted clients with daily living activities and personal hygiene.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Administered medication and monitored client health according to healthcare professionals' guidelines.
- Followed care plan and directions to administer medications.
- Followed care plans to ensure personalized support for each client.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Provided ongoing compassionate patient care for each client.
- Improved patient outlook and daily living through compassionate care.
- Maintained a clean and safe living environment for clients at all times.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
- Laundered clothing and bedding to prevent infection.
- Communicated effectively with families regarding client needs and care updates.
- Documented daily activities and observations in client care records accurately.
- Collaborated with team members to deliver high-quality care services consistently.
- Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members.
- Provided companionship and emotional support to enhance client well-being.
- Provided emotional support to clients by listening to their concerns and providing comfort.
- Transported patients to medical, dental, and personal care appointments.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Las polma's
Housekeeping laundry
Cotulla
08.2025 - 12.2025
- Maintained cleanliness of facility and residents' rooms while washing and distributing laundry.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product and service-related issues.
- Recognized and addressed customer needs promptly and efficiently.
Cashier
Red store
Cotulla
01.2013 - 04.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently at the checkout counter.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with product inquiries and store policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Maintained cleanliness and organization of checkout area and displays.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Collaborated with team members to ensure smooth operations during peak hours.
- Trained new cashiers on register operations and customer service standards.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Performed other duties as assigned by management.
- Managed inventory by restocking shelves and organizing products regularly.
- Stocked shelves with merchandise when needed.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Housekeeper
Cotulla motel
Cotulla
11.2015 - 01.2019
- Cleaned guest rooms and common areas to maintain a welcoming environment.
- Managed laundry operations, ensuring fresh linens for all guests.
- Restocked cleaning supplies and toiletries to support daily housekeeping needs.
- Collaborated with front desk staff to address guest requests efficiently.
- Inspected rooms for cleanliness and compliance with hotel standards.
- Trained new housekeeping staff on proper cleaning techniques and safety protocols.
- Organized storage areas for cleaning equipment and supplies for easy access.
- Assisted in deep cleaning projects during off-peak seasons to refresh the motel's appearance.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Returned rooms to occupant-ready status to satisfy future guests.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Scrubbed kitchen appliances, countertops and fixtures.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Provided information about hotel services upon request from guests.
- Organized closets with hangers for guests' clothing items.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Assisted in laundry services including washing, drying, and folding linens.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Swept and damp-mopped private stairways and hallways.
- Communicated with maintenance team on damages to repair.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Sorted and counted linens and organized in storage areas.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Reported damage or theft of hotel property to management.
- Waxed and polished wood furnishings to restore faded appearance.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
Education
Coronado High
Lubbock, TXSkills
- Personal assistance
- Problem solving
- Team collaboration
Timeline
Personal Care Aide
Comfort Keepers
01.2026 - 06.2026
Las polma's
Housekeeping laundry
08.2025 - 12.2025
Housekeeper
Cotulla motel
11.2015 - 01.2019
Cashier
Red store
01.2013 - 04.2021
Coronado High