Jeffrey Zaccaro
Pass Christian
Summary
Dedicated Private Security Officer with expertise in surveillance techniques, incident response, and access control. Proven ability to manage security operations and collaborate with law enforcement to enhance client safety.
Overview
21
21
years of professional experience
1992
1992
years of post-secondary education
1
1
Certification
Work History
Private Security Officer
Self Employed
Gulfport
09.2022 - Current
- Monitored premises to ensure safety and security for clients and property.
- Conducted routine patrols to detect and prevent suspicious activities on-site.
- Responded promptly to alarms and incidents, ensuring swift resolution of issues.
- Provided detailed reports on daily activities and any incidents encountered.
- Managed access control by verifying identities and issuing visitor passes.
- Collaborated with law enforcement during investigations or emergencies as needed.
- Implemented safety measures to enhance the overall security environment for clients.
- Intervened in physical altercations when necessary to maintain order and protect people.
- Confirmed identity of individuals seeking entry into restricted areas.
- Maintained logs of security-related incidents, such as property damage or suspicious activity.
- Addressed customer concerns in a professional manner while enforcing company regulations.
- Patrolled parking lots and garages looking for signs of criminal activity or suspicious persons.
- Protected confidential information by maintaining secure areas within the facility.
Store Manager
Sweeties Cafe
Centennial
11.2015 - 07.2022
- Managed daily operations of a busy café in a high-traffic area.
- Oversaw staff scheduling to ensure adequate coverage during peak hours.
- Trained and mentored new employees on café policies and customer service standards.
- Implemented inventory management practices to maintain stock levels and minimize waste.
- Coordinated special events and promotions to enhance customer engagement and experience.
- Ensured compliance with health and safety regulations in food handling and preparation.
- Fostered a positive work environment through open communication and team-building activities.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Updated and maintained store signage and displays.
- Performed regular price checks to ensure competitive pricing.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Updated POS system with new products and promotional offers.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Construction Project Manager
Self Employed
Sacramento
04.2005 - 06.2015
- Managed multiple projects simultaneously to ensure timely completion and quality standards.
- Developed project plans detailing timelines, resources, and deliverables for clients.
- Coordinated with stakeholders to gather requirements and align project objectives.
- Coordinated project timelines and schedules for various construction projects.
- Managed subcontractors and labor teams to ensure compliance with safety regulations.
- Developed project budgets and tracked expenses throughout construction phases.
- Conducted site inspections to monitor progress and quality of work performed.
- Facilitated communication between clients, contractors, and suppliers for project clarity.
- Resolved conflicts and issues on-site to maintain workflow efficiency.
- Implemented quality control measures to uphold construction standards and practices.
- Completed projects on time and within allocated budget.
- Coordinated with architects, engineers, surveyors, inspectors, and other specialists throughout the duration of the project.
- Interpreted blueprints and plans and relayed information to team of workers.
- Prepared and submitted daily work-site reports, weekly invoices, payroll and overtime requirements.
- Organized and participated in monthly on-site meetings with clientele and subcontractors.
- Organized subcontractors to ensure timely completion of projects.
- Inspected sites before and after construction projects.
- Read and interpreted drawings and assessed construction against plans.
- Kept detailed progress records to hit strict deadlines and adjust plans.
Education
South Lake Tahoe High School
South Lake Tahoe, CASkills
- Surveillance techniques
- Incident response
- Access control
- Report writing
Certification
- Mississippi Enhanced Firearms Permit (E-SFP)
Languages
English
Full Professional
Timeline
Private Security Officer
Self Employed
09.2022 - Current
Store Manager
Sweeties Cafe
11.2015 - 07.2022
Construction Project Manager
Self Employed
04.2005 - 06.2015
South Lake Tahoe High School