Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAQUITA WARD

Tupelo

Summary

Motivated and dependable individual seeking a Dental Assistant position where I can support dentists in providing high-quality patient care while maintaining a clean, organized, and efficient dental environment. Experienced in customer service with strong communication, problem-solving, and organizational skills. Dedicated to helping patients feel comfortable and informed during their visits while assisting the dental team with daily clinical and administrative tasks. Eager to learn new dental procedures, gain hands-on experience, and contribute positively to a professional and patient-focused dental practice. Committed to reliability, teamwork, and maintaining a positive atmosphere for both patients and staff.

Overview

5
5
years of professional experience

Work History

Customer Care Representative

Ali Health
12.2022 - 03.2025
  • Assisted patients and clients with healthcare questions, services, and account information
  • Answered high volumes of incoming calls and provided accurate information
  • Scheduled appointments and helped coordinate patient services.
  • Communicated with healthcare staff to ensure patient needs were addressed quickly
  • Provided follow-up calls or emails to ensure customer satisfaction

Customer Service Representative

Waste Management Company
04.2020 - 11.2022
  • Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
  • Processed service requests using proprietary software for accurate tracking and resolution.
  • Communicated clearly with clients yo understand their needs and concerns
  • Coordinated with field teams to ensure timely service delivery and customer satisfaction.

Education

No Degree -

Accelerated Dental Assisting Academy
New Albany, MS
05-2020

High School Diploma -

Amory High School
Amory, MS
05-2012

Skills

  • Chairside Dental Assistance
  • Patient Care & Comfort
  • Instrument Sterilization & Infection Control
  • Treatment Room Preparation
  • Dental Equipment Preparation
  • Team Collaboration
  • Time Management & Multitasking
  • Professional Communication

Timeline

Customer Care Representative

Ali Health
12.2022 - 03.2025

Customer Service Representative

Waste Management Company
04.2020 - 11.2022

No Degree -

Accelerated Dental Assisting Academy

High School Diploma -

Amory High School
SHAQUITA WARD