Professional in social services with strong background in program development, client advocacy, and community outreach. Known for fostering teamwork and adapting to changing needs while delivering impactful results. Expert in resource management, policy implementation, and staff supervision. Reliable, collaborative, and focused on achieving organizational goals.
Overview
15
15
years of professional experience
Work History
Certified Nursing Assistant Supervisor
Edgewood Health and Rehab
Byram, MS
01.2026 - Current
Supervised daily operations of nursing staff, ensuring compliance with healthcare regulations and standards.
Trained and mentored new nursing assistants, enhancing team performance and care delivery.
Coordinated patient care plans with interdisciplinary teams, improving communication and treatment outcomes.
Implemented workflow improvements that increased efficiency in patient care procedures.
Conducted regular performance evaluations, providing constructive feedback to foster professional growth among staff.
Facilitated staff meetings to discuss best practices and address challenges within the nursing team.
Social Services Director
Edgewood Health and Rehab
Byram, MS
01.2025 - Current
Developed and implemented individualized care plans for residents, enhancing service delivery quality.
Coordinated staff training sessions to improve service standards and compliance with regulations.
Facilitated communication between residents, families, and healthcare providers to ensure holistic care.
Evaluated social services programs, identifying areas for improvement and recommending strategic enhancements.
Oversaw case management processes, ensuring timely access to resources and support services for residents.
Conducted regular assessments of resident needs, adapting services to align with evolving requirements.
Established partnerships with community organizations to expand resources available for resident support.
Led interdisciplinary team meetings to discuss resident progress and optimize care strategies collaboratively.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Certified Nursing Assistant
Edgewood Health and Rehab
Byram, MS
07.2020 - Current
Provided compassionate care and support to residents, enhancing their quality of life.
Assisted with daily living activities, promoting independence and dignity among patients.
Monitored vital signs and reported changes to nursing staff, ensuring timely interventions.
Trained new staff on best practices for patient care and safety protocols.
Managed resident documentation accurately, ensuring compliance with healthcare regulations.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Certified Nursing Assistant
University of Mississippi Medical Center, UMMC
Jackson, MS
02.2019 - 07.2020
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Provided compassionate care and support to residents, enhancing their quality of life.
Trained new staff on best practices for patient care and safety protocols.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Managed resident documentation accurately, ensuring compliance with healthcare regulations.
Transport Driver and Certified Nursing Assistant
Pine Crest Guest Home
Hazlehurst, MS
05.2011 - 01.2019
Operated various types of transport vehicles to ensure timely delivery of residents and supplies.
Maintained vehicle safety standards through regular inspections and preventive maintenance checks.
Assisted in coordinating transportation schedules for residents' appointments and activities.
Ensured compliance with safety regulations while transporting individuals in a secure manner.
Provided excellent customer service by addressing residents' needs during transport experiences.
Collaborated with staff to streamline transportation processes, enhancing overall operational efficiency.