Adaptable and collaborative professional with extensive experience in assembly and customer service roles. Skilled in problem-solving and effective communication, consistently achieving production targets and ensuring high-quality standards.
Overview
13
13
years of professional experience
Work History
Assembly Line Worker
Nissan North America, Inc.
Canton, MS
09.2025 - 02.2026
Operated assembly line machinery to ensure efficient production flow.
Adhered to safety protocols to maintain a secure work environment.
Collaborated with team members to meet daily production targets.
Inspected finished products for quality assurance and compliance standards.
Managed inventory of parts and materials for seamless operations.
Injection Molding Technician
Kasai North America
Canton, MS
08.2021 - 03.2025
Operated injection molding machines to produce high-quality plastic components.
Facilitated smooth workflow through effective communication with shift supervisors, machine operators, and other team members.
Conducted routine maintenance and troubleshooting of equipment to minimize downtime.
Assembly Line Worker
IMS Logistics
Canton, MS
03.2019 - 02.2021
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
Followed protocols to enhance protection and maintain safe work environment.
Call Center Representative
Xerox
Madison, MS
08.2018 - 02.2019
Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
Assembly Line Packer
Milwaukee Tool
Jackson,MS
03.2013 - 01.2015
Operated packaging machinery for efficient assembly line production
Collaborated with team members to streamline workflow processes
Maintained accurate inventory records of packed goods
Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.