Sharon Jackson

Progressive Human Resource leader with 20+ years of experience leading strategy development and launching/maintaining programs, projects, and products for business operations. Adept at designing strategic goals, establishing clear lines of communications, managing multi-million-dollar budgets, resource planning, prioritizing demands, managing deliverables, and deploying successful solutions. Skilled at leading multidisciplinary teams and driving programs that generate revenue while sustaining growth.

• Alpha Kappa Alpha Sorority, Inc.
• World At Work
• Society of Human Resources
• Human Resources Certification Institute

• Licensed & Bonded Notary Public, Mississippi
• Certified Professional in Human Resources
• Certified in Behavioral Interviewing

• TK Elevator, Director Human Resources, Human Resources Business Partner, 01/01/21, 12/31/23, Germantown, TN, Managed a team of 5, Management the development and administration of programs, procedures, and guidelines which aligns the workforce with the strategic goals of the company., Partner with management to communicate HR policies, procedures, programs, and laws; serve as the first point of HR on-site contact and provide employee relations counseling., Coach and consultant with leaders on matters of performance management, leadership capability, employee morale, etc., Maintain compliance to important policies and procedures as well as all relevant government laws and regulations (i.e., EEO, ADA, FMLA, etc. and assess the organization so that it supports the attainment of company goals., Responsible for developing job descriptions, analyzing compensation strategy, and partner with leadership on talent acquisition and change management solutions.
• FedEx Corporate Services, Strategic Human Resource Advisor - Compensation, 01/01/11, 12/31/20, Collierville, TN, Data insights and business intelligence, Compensation Project Manager on low to high complexity projects, Legal/internal investigations, Develop strategic salary and incentive programs, Lead bonus, merit, and promotion process, Handle salary ranges, bench marking and salary surveys, Responsible for job audits and compliance readiness, Talent acquisitions and mergers/Employee projects, Employee investigations and dispute resolutions, Analyze internal salary equity and external market competitiveness, Partner with executive level leadership on strategy development and implementation
• FedEx Corporate Services, Compensation Advisor, 01/01/10, 12/31/11, Collierville, TN, Project Manager responsible for building and supporting innovative and competitive salary, incentive programs., Worked closely with Legal team on internal investigations., Executive compensation salary review and analysis., Partnered closely with the business units, and leadership to pro-actively respond to compensation issues., Develop program communications, edit & proofread ensuring accuracy for spelling, grammar, punctuation, and consistency.
• FedEx Corporate Services, Manager Human Resources, 01/01/08, 12/31/10, Collierville, TN, Leadership over a team of 11 to 15 business consultants, Ensured compliance with state, local, and federal guidelines, and policies to protect the business and its employees., Worked closely with Legal team on internal investigations., Partner with management to ensure strategic HR goals, policies, and programs aligned with business initiatives., Handled disciplinary or termination proceedings involving individuals. Provided situational investigations as necessary. Ensured appropriate document and policy application., Assisted in the solutions and appropriate adjustments to disputes received from management team and staff., Conducted research into Human Resources programs and activities, communicated and implemented resolution., Supported and Implemented company culture, values, and policies.
• FedEx Corporate Services, Compensation Advisor, 01/01/04, 12/31/08, Collierville, TN, Project Manager over compensation and pay related programs., Designed and implemented salary budget and bonus programs., Responsible for market salary reviews and data submissions., Ensured compliance and consistency of all company policies, procedures, and practices., Job description evaluation and analysis., Worked closely with Legal team on internal investigations., Advised managers regarding performance management issues., HRIS report writing, system requirements development and system user testing., Provided training & development.
• FedEx Corporate Services, Human Resource Advisor, 01/01/04, 12/31/04, Collierville, TN, Project Manager on developing and implementing performance management programs and processes., Analyzed and planned leadership development initiatives., Developed and implemented career management and development programs., HRIS system requirements development and system testing., Managed program communications, edit & proofread ensuring accuracy for spelling, grammar, punctuation, and consistency.
• FedEx Corporate Services, Sr. Project Analyst, 01/01/99, 12/31/04, Collierville, TN
• FedEx Express, Sr. Recruiter, 01/01/97, 12/31/99, Memphis, TN
• ProTech Systems Group, Sr. Technical Recruiter, 01/01/96, 12/31/97, Memphis, TN
• Oxford & Associates, Recruiter/Office Administrator, 01/01/95, 12/31/96, Atlanta, GA