Sharonda Collins
West Point
Summary
Dynamic manager with proven expertise in customer service, team leadership, and decision-making. Committed to maintaining food safety standards while driving sales growth through effective training and mentorship.
Overview
14
14
years of professional experience
Work History
Manager
SUBWAY®Restaurants
West Point, Ms
04.2025 - 05.2026
- Supervised daily operations, ensuring adherence to food safety and sanitation standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Managed inventory levels, optimizing stock rotation to reduce waste and maintain product quality.
- Implemented promotional strategies to enhance customer engagement and drive sales growth.
Cook
Sun Fresh
West Point, Ms
12.2021 - 01.2024
- Prepared diverse menu items adhering to food safety standards and quality guidelines.
- Collaborated with kitchen staff to streamline food preparation processes, enhancing efficiency.
- Maintained inventory levels by monitoring supplies and placing orders as necessary.
- Trained new team members on culinary techniques and kitchen equipment usage.
Cook
Tin Lizzy's
West Point, Ms
08.2016 - 10.2018
- Implemented feedback from management to improve dish presentation and taste consistency.
- Assisted in menu planning, contributing creative ideas for seasonal dishes and specials.
- Conducted regular cleaning and sanitation of kitchen areas to ensure compliance with health regulations.
- Developed strong relationships with local suppliers to source fresh ingredients at optimal quality.
Production Worker
Yokohama Tire
West Point Ms
01.2012 - 03.2016
- Operated machinery to ensure efficient production line workflow.
- Conducted quality inspections to maintain product standards and specifications.
- Collaborated with team members to optimize assembly processes and reduce downtime.
- Trained new staff on safety protocols and operational procedures.
Education
High School Diploma -
West Point High School
West Point, MSSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Workplace cleanliness
- Product inspection
- Materials handling
Timeline
Manager
SUBWAY®Restaurants
04.2025 - 05.2026
Cook
Sun Fresh
12.2021 - 01.2024
Cook
Tin Lizzy's
08.2016 - 10.2018
Production Worker
Yokohama Tire
01.2012 - 03.2016
High School Diploma -
West Point High School