Summary
Work History
Education
Skills
Timeline
Generic

Shatelvin Vasquez

Verona

Summary

Results-oriented professional with strong leadership experience in fast-paced environments. Proven ability to supervise teams, manage operations, and enhance workflow efficiency. Skilled in training staff, ensuring quality standards, and addressing customer feedback to drive satisfaction and improve service delivery.

Work History

Assembly Line Production Worker

Stanley Black & Decker
  • Supervised assembly line operations, ensuring all team members were in their designated locations.
  • Monitored production flow, addressing equipment shortages and facilitating timely replacements.
  • Communicated with drivers to ensure necessary materials were delivered promptly.
  • Conducted regular inspections of the line to verify equipment functionality and product availability.
  • Provided support to team members, managing breaks and ensuring workflow continuity.
  • Trained new hires on operational procedures and safety protocols.

Cook Supervisor

Applebee's Grill + Bar
  • Ensured food quality and temperature met customer specifications.
  • Supervised kitchen staff to maintain high standards of cleanliness and organization.
  • Conducted regular checks on food items before service to ensure accuracy.
  • Trained new team members on food preparation and safety protocols.
  • Collaborated with front-of-house staff to address customer feedback promptly.
  • Implemented processes to enhance efficiency in food preparation.

Store Manager

Sonny's BBQ
  • Supervised over 300 employees to ensure operational efficiency and employee satisfaction.
  • Recruited and trained department managers to uphold company standards and customer service.
  • Implemented cross-training programs to enhance employee versatility across different departments.
  • Ensured all managers were certified with necessary documentation for compliance and safety.
  • Monitored customer feedback to identify areas for improvement in service and menu offerings.

Education

Bachelor of Science - Computer Networking

University of Miami
Miami, FL
05.1991

Skills

  • Team supervision
  • Operational efficiency
  • Quality control
  • Staff training
  • Customer service
  • Process improvement
  • Communication skills
  • Time management
  • Equipment monitoring
  • Safety compliance

Timeline

Assembly Line Production Worker

Stanley Black & Decker

Cook Supervisor

Applebee's Grill + Bar

Store Manager

Sonny's BBQ

Bachelor of Science - Computer Networking

University of Miami

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Shatelvin Vasquez