Shatia Dorsey
Robinsonville
Summary
I am an experienced housekeeper and clerical agent interested in a position where I can exercise my interpersonal skills.
Overview
8
8
years of professional experience
2012
2012
years of post-secondary education
Work History
Warehouse Associate
Amazon
02.2023 - 07.2024
- Picked and packed orders accurately to meet daily shipping quotas.
- Operated forklifts and pallet jacks to move inventory.
Housekeeping Attendant
Hollywood Casino
01.2021 - 01.2023
- Maintained cleanliness and presentation standards across guest rooms and shared areas.
- Efficiently restocked housekeeping carts and responded to guest requests promptly.
- Conducted detailed inspections to ensure an important level of hygiene and comfort for guests.
- Collaborated with the front desk and maintenance teams to address guest concerns and resolve issues.
Administrative Clerk
Jackson Tax & Etc.
12.2018 - 12.2020
- Organized client tax documents ensured compliance with filing deadlines and maintained secure records.
- Scheduled appointments, managed correspondence, and answered inquiries in a professional manner.
- Prepared and proofread tax documents, invoices, and financial forms with an elevated level of accuracy.
- Provided administrative support for senior staff, streamlining office operations during peak seasons.
Assistant Shift Manager
Checkers
11.2016 - 11.2018
- Supervised team members to ensure efficient operations during shifts.
- Managed employee scheduling, training, and performance to maintain high service standards.
- Monitored inventory levels and placed orders to prevent shortages.
- Handled customer complaints and resolved issues promptly to ensure satisfaction.
- Ensured compliance with health, safety, and food quality standards.
- Assisted with cash handling, balancing registers, and preparing daily sales reports.
Education
Rosa Fort High School
Tunica, MSSkills
- Customer Service
- Office Equipment Operation
- Data Entry
- Recordkeeping
- Filing
- Organizing
- Verbal Communication
- Written Communication
- Active Listening
- Problem-Solving
- Cash Handling
- POS Systems
- Cleaning
- Sanitizing
- Laundry Management
- Time Management
- Safety Protocols
- Sanitation Protocols
- Attention to Detail
- Inventory Management
- Teamwork
- Logistics
- Picking
- Packing
- Shipping
- Receiving
Timeline
Warehouse Associate
Amazon
02.2023 - 07.2024
Housekeeping Attendant
Hollywood Casino
01.2021 - 01.2023
Administrative Clerk
Jackson Tax & Etc.
12.2018 - 12.2020
Assistant Shift Manager
Checkers
11.2016 - 11.2018
Rosa Fort High School