SHAVELLA MCCREARY
Ocean Springs
Summary
To obtain a position that will utilize my skills to create a successful work environment. I am an enthusiastic recent graduate of a medical assisting program who is eager to begin working with patients. Hard worker who shows extreme attention to detail with a superior work ethic. Ability to perform vitals checks on patients, administrative tasks and numerous other tasks to assist in patient care. I strive to be a part of a team who care for their patients where I could continue to grow and learn in the medical field.
Overview
18
18
years of professional experience
Work History
Certified Medical Assistant
Gi Alliance/Digestive Health Center
06.2023 - Current
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Certified Medical Assistant
Digestive Health Center
11.2022 - 04.2023
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Documented patient information and care activities in electronic health record.
- Set up procedure.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
Certified Medical Assistant
Memorial Hospital/Digestive Health Center
11.2022 - 04.2023
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Obtained client medical history, medication information, symptoms, and allergies.
Front Office Manager
Memorial Hospital/Digestive Health Center
09.2017 - 11.2022
- Organized staff schedules to ensure coverage during all operational hours, accounting for peak times and special events.
- Trained new hires in front office procedures, contributing to a knowledgeable and skilled team.
- Completed data entry and filing to keep records updated for easy retrieval.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Front Office Receptionist
Digestive Health Center
12.2013 - 09.2017
- Responsible for all front office duties
- Handled appointment scheduling for patients
- Answered multi-line telephone system
- Maintained computerized inventory and ordered clinic supplies as necessary
- Oversaw payments and other monetary transactions related to check-in/out for patients
- Coordinated billing disputes and discrepancies in billing
- Developed and maintained filing systems in an office setting
- Processed patient referrals
- Daily usage of the program Cerner.
Front Office Manager
DIGESTIVE HEALTH CENTER
08.2006 - 05.2010
- Responsible for all front office duties
- Handled appointment scheduling for patients
- Maintained computerized inventory and ordered clinic supplies as necessary
- Answered multi-line telephone system
- Oversaw payments and other monetary transactions related to check-in/out for patients
- Coordinated billing disputes and discrepancies in billing
- Developed and maintained filing systems in an office setting
- Processed patient referrals.
Education
Certified Phlebotomy Technician -
Gulf Coast Healthcare Training Center
Moss Point, MS01.2024
Certified Medical Assistant -
Gulf Coast Healthcare Training Center
Moss Point, MS06.2022
DIPLOMA -
Galileo High School - San Francisco, CA
06.1996
Skills
- Data Entry
- Management Skills
- Office Procedures
- Filing/Editing
- Multiline Telephone System
- 10-Key Calculator
- Organizational Skills
- Customer Service Skills
- Vital Sign Monitoring
- EMR / EHR
- Clinical Documentation
- Electronic Medical Records
- Patient Assessments
- Patient Scheduling
- HIPAA Compliance
- Simple dressings
References
- Latrice Hooks, Digestive Health Center-Supervisor, 228-872-6291
- Charlotte Swopes, Reserve-Nurse Practioner, 228-238-0836
- Brooke Thames, VA Medical - , 228-238-4415
Timeline
Certified Medical Assistant
Gi Alliance/Digestive Health Center
06.2023 - Current
Certified Medical Assistant
Digestive Health Center
11.2022 - 04.2023
Certified Medical Assistant
Memorial Hospital/Digestive Health Center
11.2022 - 04.2023
Front Office Manager
Memorial Hospital/Digestive Health Center
09.2017 - 11.2022
Front Office Receptionist
Digestive Health Center
12.2013 - 09.2017
Front Office Manager
DIGESTIVE HEALTH CENTER
08.2006 - 05.2010
Certified Phlebotomy Technician -
Gulf Coast Healthcare Training Center
Certified Medical Assistant -
Gulf Coast Healthcare Training Center
DIPLOMA -
Galileo High School - San Francisco, CA
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