Shelby Evans
Poplarville
Summary
Organized, dependable, hardworking, and passionate candidate successful at managing multiple priorities. Coming from multiple work backgrounds, willing to take on any task and succeed with a positive attitude. Looking to seek and maintain a position that offers professional challenges while utilizing interpersonal and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Household Manager
Self-employed
05.2017 - Current
- Scheduled appointments for medical, dental and self-care needs.
- Performed cleaning and organization duties.
- Planned youth activities to foster intellectual and emotional development.
- Managed financial operations for household of four members.
- Oversaw budget to manage expenditures and control costs.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Formulated and oversaw housekeeping budget to manage expenditures and control expenses.
- Developed and implemented variety of policies and procedures to drive productivity, increase morale and reduce costs.
Lead Cashier
Dollar General Market
01.2017 - 01.2018
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
Chiropractic Assistant (temporary Position)
Poplarville Family Chiropractic
09.2016 - 12.2016
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed administrative tasks by maintaining inventory, ordering supplies and scheduling staff meetings.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Cashier
Lowe's Home Improvement Store
05.2015 - 09.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
Pharmacy Technician
Kiln Pharmacy
10.2013 - 05.2015
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Set up and modified patient profiles to include current medications and insurance details.
- Managed opening and closing duties for pharmacy.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Education
Diploma -
Hancock High School
Kiln, MSAssociate Degree - Liberal Arts And General Studies
Pearl River Community College
Poplarville, MS05.2018
Skills
- Conflict Resolution
- Active Listening
- Customer Service
- Customer Consulting
- Critical Thinking
- Prioritization
- Managing Multiple Tasks
- Reading Comprehension
- Fine Motor Skills
- Regulating Schedules
- Complex Problem-Solving
- Service Quality
- Quick learner
Timeline
Household Manager
Self-employed
05.2017 - Current
Lead Cashier
Dollar General Market
01.2017 - 01.2018
Chiropractic Assistant (temporary Position)
Poplarville Family Chiropractic
09.2016 - 12.2016
Cashier
Lowe's Home Improvement Store
05.2015 - 09.2016
Pharmacy Technician
Kiln Pharmacy
10.2013 - 05.2015
Diploma -
Hancock High School
Associate Degree - Liberal Arts And General Studies
Pearl River Community College
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