Shelby Faulkner
Oxford
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate - Retail
Rebel Closet
02.2024 - 05.2024
- Experienced in driving sales by identifying customer needs and recommending products or services
- Skilled in conducting inventory counts, identifying discrepancies, and assisting with restocking and replenishment
- Flexible in handling multiple tasks simultaneously and prioritizing responsibilities as needed
Server
Crawdaddy's
02.2023 - 06.2023
- Recorded food and drink orders and served customer requests to the highest standards
- Maintained full product knowledge of menu and specials
- Made suggestions to customers based on preferences
Server
Byrd House Cafe
02.2023 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Avalon Country Club
05.2022 - 08.2022
- Passed food orders through to kitchen staff clearly and quickly
- Provided excellent customer service
- Always mindful of sanitation and safety considerations when handling food
Education
Graduation - Southern Studies And Hospitality Managment
The University of Mississippi
Oxford, MS05.2025
Skills
- POS systems
- Coffee beverage preparation
- Multitasking
- Sales driving
- Inventory management
- Flexibility
- Customer service
- Organizational skills
- Social media marketing
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Communication skills
- Problem- solving skills
- Time management
- Creativity
- Teamwork
- Critical thinking
- Attention to detail
- Teamwork and collaboration
Timeline
Sales Associate - Retail
Rebel Closet
02.2024 - 05.2024
Server
Crawdaddy's
02.2023 - 06.2023
Server
Byrd House Cafe
02.2023 - 06.2023
Server
Avalon Country Club
05.2022 - 08.2022
Graduation - Southern Studies And Hospitality Managment
The University of Mississippi
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