Shelby Hennessy
Natchez
Summary
Talented Bakery and Cafe Owner with excellent marketing, customer service and facility oversight skills and nearly 10 years of experience owning and operating my own business. Highly effective and comfortable working with people at all levels in organization. I am able to work in both low and high stress environments with various work loads. Detail oriented and able to focus on multiple projects at once, without sacrificing on the quality of my work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner
The Blue Feather Bakery Cafe
01.2015 - 10.2023
- Increased customer satisfaction by providing exceptional service.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Executive Assistant
Trustmark National Bank
03.2013 - 06.2014
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Education
Associate of Science - Criminal Justice
Colorado Christian University
Denver, CO12.2013
Skills
- Hiring and Staffing
- Budget Development
- Staff Training
- Managing Inventory
- Event Planning
- Business Administration
- Baker/Barista
- Organizational Skills
- Exceptional People Skills
Accomplishments
- Rankin County MS 40 under 40 Recipient
- Nominated Best Bakery of Rankin County 2021/2022
- Nominated Best Coffee Shop of Rankin County 2021/2022
- Nominated Best Breakfast Rankin County 2021/2022
- Winner Best Breakfast Rankin County 2021
- Nominated Best Small Business to work for Rankin County 2021
- Named 2020 Best Small Business Pearl, MS
Certification
Serve Safe Certified (exp. October 2026)
Timeline
Owner
The Blue Feather Bakery Cafe
01.2015 - 10.2023
Executive Assistant
Trustmark National Bank
03.2013 - 06.2014
Associate of Science - Criminal Justice
Colorado Christian University
Serve Safe Certified (exp. October 2026)
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