Shelia Bentley-Snow
Sallis
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs. Effectively managed accounts receivable and resolved discrepancies to ensure timely payments. Demonstrated expertise in utilizing billing software and maintaining accurate patient records. Professional with strong experience in computer systems and data management. Skilled in operating and maintaining computer hardware and software, troubleshooting technical issues, and ensuring smooth workflow.
Overview
31
31
years of professional experience
Work History
Manager
Baptist Medical Clinic
02.2016 - 05.2025
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Streamlined payroll processing by implementing efficient data entry and verification techniques.
- Managed payroll processing, ensuring timely and accurate payments to all employees.
Postmaster
USPS, United States Postal Service
02.2013 - 03.2015
- Maintained a clean and organized post office environment, ensuring smooth daily operations and optimal working conditions for employees.
- Managed all aspects of post office staffing, including hiring, training, scheduling, and performance management to ensure a high-performing team.
- Managed flow, operations and management services for over 50 daily post office visitors.
- Maintained up-to-date knowledge of computer software programs for optimal data entry results.
- Exhibited excellent time management skills, prioritizing tasks according to deadlines without compromising accuracy levels.
- Demonstrated strong attention to detail through accurate input of alphanumeric information from various sources.
Manager
Durant Primary Care Clinic
11.2003 - 03.2012
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Kept all patient information secure and confidential.
- Executed billing tasks and recorded information in company databases.
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
Certified Nursing Assistant
University Medical Clinic
02.2000 - 11.2003
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
CNA - Certified Nursing Assistant
Mississippi State Veterans Home
08.1999 - 02.2003
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
Assembly Line Worker
Bluff Springs Paper Company
08.1994 - 02.2000
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Followed protocols to enhance protection and maintain safe work environment.
- Acted as a mentor to new hires, sharing knowledge and experience in assembly line work to ensure smooth onboarding processes for all team members.
Education
Associate of Arts - Nursing
Holmes Community College
Goodman, MS12-2026
Cosmetology License -
Holmes Community College
Goodman, MS01.1991
High School Diploma -
McAdams High School
McAdams, MS01.1990
Skills
- Time management
- Team leadership
- Customer service
- Documentation and reporting
- Data management
- Multitasking and organization
- Billing
- Regulatory compliance
- File management
- Patient care
- HIPAA compliance
- Attention to detail
Personal Information
- Willing To Relocate: Ridgeland, MS
- Authorized To Work: US for any employer
- Title: Office Manager/Receptionist/Biller And Coder
- Work Permit: Authorized to work in the US for any employer
- Availability: Willing to relocate to: Ridgeland,ms
- Visa Status: Authorized to work in the US for any employer
Timeline
Manager
Baptist Medical Clinic
02.2016 - 05.2025
Postmaster
USPS, United States Postal Service
02.2013 - 03.2015
Manager
Durant Primary Care Clinic
11.2003 - 03.2012
Certified Nursing Assistant
University Medical Clinic
02.2000 - 11.2003
CNA - Certified Nursing Assistant
Mississippi State Veterans Home
08.1999 - 02.2003
Assembly Line Worker
Bluff Springs Paper Company
08.1994 - 02.2000
Associate of Arts - Nursing
Holmes Community College
Cosmetology License -
Holmes Community College
High School Diploma -
McAdams High School
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